Michael Dobbins Email & Phone Number

St. Louis, Mo, Us

Greater St. Louis

Greater St. Louis

Align with management and other stakeholders to define and document business vision and goals for development of Clearance CareCentral product. Collaborate with Technical Product Owner and Operations to define and prioritize product backlog and to create user stories and acceptance criteria. Track ROI against original business case with a view to constant improvements to user experience.

Greater St. Louis Area

Lead a team of reimbursement professionals dedicated to removing financial barriers to access to life-changing therapies. Responsible for call center operations as well as for meeting service level agreements while exceeding profitability targets.

Greater St. Louis Area

Develop and execute content marketing strategies supporting Facilities, Environmental Services, Nutrition, and Pharmacy business segments. Write and curate content for marketing materials, including demand generation campaigns, success stories, executive briefs, brochures, infographics, podcasts, and sales training resources. Build and refine industry-specific buyer personas based on industry knowledge and research. Create and foster collaborative relationships with contracting, sales, and supplier partners to translate business objectives into actionable marketing strategies.• Executed campaigns generating $5M+ in sales opportunities and resulting in $1.2M+ of closed sales.• Worked with contracted contamination control supplier, growing annual sales through Intalere from $50K to $1M+.• Helped supplier in construction portfolio grow sales to $10M+ annually.• Created marketing collateral and sales training tools, supporting launch of Intalere consulting solutions.• Received 2015 CEO Award, recognizing contributions to corporate re-branding initiative.• Co-developed online sales training platform, replacing live event which had become impractical due to size and budget.

Manage process improvement projects to shorten sales cycles, reduce expenses, and ensure contracted clients implement. Represent Sales/Sales Ops on cross-functional teams (including HR, Finance, Implementations etc.) to develop and implement programs and resolve operational problems. Perform market research on cross-sales opportunities, key prospects, and competitors. Track Sales performance to goals for individual, team, and products. Assist in setting quotas and creating incentive compensation plansKey Achievements • Performed market and industry analysis identifying top verticals where EWS has been successful while still having growth opportunity; findings have shaped sales strategy in the annual corporate strategic plan• Improved average implementation time by nearly 3 weeks by facilitating a taskforce of multiple departments, including Sales, Client Services, and Implementations

Tracked Sales metrics and performance to goals. Prepared annual budgets. Managed the Contract Administration department, including two direct reports.Key Achievements• Reduced contract processing time by 50% improving speed-to-revenue by leading LEAN breakout team comprised of multiple departments• Researched companies for potential acquisition• Collaborated with VPs of Sales and the Finance group to create and maintain annual budgets; responsibility progressively increased from a $9 million budget covering seven departments to an $18 million budget covering twelve departments spanning two business units

Tracked Sales metrics and performance to goals. Prepared annual budgets. Assist in setting quotas and creating incentive compensation plans.Key Achievements• Developed Competitive Updates to provide the field sales and service teams with analysis of competitors’ specific practices, strengths, and weaknesses in selling against EWS• Using sales database, developed reports identifying new sales and cross-selling opportunities for Regional Sales Managers based on geography, prospect size, and existing client relationships

Tracked Sales metrics and performance to goals. Prepared annual budgets.Key Achievements• Improved existing reporting processes by creating an automated suite of reports measuring sales by individual and team• Created a Sales by Product report, including sales funnel component to assist with forecasting quarterly sales

Generated sales appointments for field personnel by cold calling and following up on “warm” leads. Performed market research on both key prospective clients and competitors.Key Achievements• Supported two Regional Sales Managers in exceeding combined annual quota of nearly $3.5 million in contract value by an average of 10% over two fiscal years