Director Of Customer Success
Current
Feb 2022 - Present
AeroLeads people directory · profile
Mike Dobson, Mba (Exec) Email & Phone Number
Director of Customer Success at LearningMate
at
LearningMate
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✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Director of Customer Success at LearningMate
Location
Cottingham, England, United Kingdom
Company size
Who is Mike Dobson, Mba (Exec)? Overview
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Quick answer
Mike Dobson, Mba (Exec) is listed as Director of Customer Success at LearningMate at LearningMate, a company with 939 employees, based in Cottingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mike Dobson, Mba (Exec).
Mike Dobson, Mba (Exec) previously worked as Director of Customer Success at Learningmate and Director and Principal Advisor at 3V Consultancy Limited. Mike Dobson, Mba (Exec) holds Master Of Business Administration - Mba from The University Of Hull.
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Email format at LearningMate
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LearningMate
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Profile bio
About Mike Dobson, Mba (Exec)
A leader with a background in Customer Service, IT Service Management and Digital Transformation. I've held senior roles in complex organisations within both the private and public sectors, specifically in Higher Education, Further Education, Electrical Retail and the Legal Tech industries.I'm a people person at heart, caring passionately about my colleagues, clients and customers alike, with an emphasis on driving and developing a continual service improvement culture.
Listed skills include Service Desk, Incident Management, It Service Management, Itil, and 20 others.
Current workplace
Mike Dobson, Mba (Exec)'s current company
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Learningmate
9 roles · 24 years
Mike Dobson, Mba (Exec) work experience
A career timeline built from the work history available for this profile.
Director And Principal Advisor
Current
Oct 2019 - Present
Operations Director
Jan 2021 - Feb 2022
Director Of Operations
Responsible for the delivery, alignment and development of key support functions including Human Resources, ICT, Management Information Services, Health & Safety, Estates, Marketing & Recruitment and Student Services.
Aug 2020 - Jan 2021
Head Of Technology Services
A member of the senior IT leadership team, I assisted in setting the ICT strategy, delivering on a couple of threads of the IT Transformation Programme, a £25.6million investment in ICT services. Furthermore I helped introduce and develop service management principles and processes into the department and held relationships with key stakeholders within the.
Apr 2015 - Sep 2019
Desktop & Systems Support Manager
Sep 2012 - May 2015
Service Desk Manager
Managing multiple team's, responsible for the provision and delivery of IS support services to the business.Key point of escalation for the handling of major incidents.A member of CAB and a main authorisor of change.Responsbile for the CSIP of ITSM processes and procedures.
Apr 2010 - Aug 2012
Service Desk 2Nd Line Team Leader
Comet Group Plc
Sep 2006 - Apr 2010
2Nd Line Service Desk Analyst
- Knowledge of IS technology and communications to enable Comet to meet its business objectives and to gain business advantage through the use of proven technologies.
- Recommend changes in line with developing technologies and the IS Strategy. Additionally to audit recommendations for improvements and simplifications suggested by 3rd Party Infrastructure Service partners.
- Identify opportunities and recommend cost justifiable projects/uses of all available communications and technology, supporting the business’ short and medium term operating plans.
- Working closely with other members of the IS team to maintain the integrity of the data/voice communications network, business application servers and information databases.
2002 - 2006
~4 yrs
Team & coworkers
Colleagues at LearningMate
Other employees you can reach at learningmate.com. View company contacts for 939 employees →
SV
Stuart Vanorny
Colleague at LearningmateWoodridge, Illinois, United States, United States
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ML
Mike Lederer
Colleague at LearningmateGreater Philadelphia, United States, United States
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SG
Sanket Gaikwad
Colleague at LearningmateThane, Maharashtra, India, India
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MD
Manoja Donthu
Colleague at LearningmateGreater Hyderabad Area, India
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OP
Oteri Peter
Colleague at LearningmateLagos, Lagos State, Nigeria, Nigeria
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PC
Poulami Chopra
Colleague at LearningmatePathankot District, India, India
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GG
Ganesh Gitte
Colleague at LearningmateMumbai, Maharashtra, India, India
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T(
Teresa (Terri) Garatoni
Colleague at LearningmateSan Antonio, Texas, United States, United States
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KB
Kerri Brown, Mph
Colleague at LearningmateDallas, Texas, United States, United States
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KR
Kaushik Roy
Colleague at LearningmateHaora, West Bengal, India, India
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Stuart Vanorny
Colleague at LearningmateWoodridge, Illinois, United States, United States
View →
ML
Mike Lederer
Colleague at LearningmateGreater Philadelphia, United States, United States
View →
SG
Sanket Gaikwad
Colleague at LearningmateThane, Maharashtra, India, India
View →
MD
Manoja Donthu
Colleague at LearningmateGreater Hyderabad Area, India
View →
OP
Oteri Peter
Colleague at LearningmateLagos, Lagos State, Nigeria, Nigeria
View →
PC
Poulami Chopra
Colleague at LearningmatePathankot District, India, India
View →
GG
Ganesh Gitte
Colleague at LearningmateMumbai, Maharashtra, India, India
View →
T(
Teresa (Terri) Garatoni
Colleague at LearningmateSan Antonio, Texas, United States, United States
View →
KB
Kerri Brown, Mph
Colleague at LearningmateDallas, Texas, United States, United States
View →
KR
Kaushik Roy
Colleague at LearningmateHaora, West Bengal, India, India
View →
2 education records
Mike Dobson, Mba (Exec) education
Master Of Business Administration - Mba
Contemporary Studies, Leisure & Tourism Management, 3Rd (Hons)
FAQ
Frequently asked questions about Mike Dobson, Mba (Exec)
Quick answers generated from the profile data available on this page.
What company does Mike Dobson, Mba (Exec) work for?
Mike Dobson, Mba (Exec) works for LearningMate.
What is Mike Dobson, Mba (Exec)'s role at LearningMate?
Mike Dobson, Mba (Exec) is listed as Director of Customer Success at LearningMate at LearningMate.
Where is Mike Dobson, Mba (Exec) based?
Mike Dobson, Mba (Exec) is based in Cottingham, England, United Kingdom while working with LearningMate.
What companies has Mike Dobson, Mba (Exec) worked for?
Mike Dobson, Mba (Exec) has worked for Learningmate, 3V Consultancy Limited, Select Legal Systems Limited, John Leggott College, and The University Of Hull.
Who are Mike Dobson, Mba (Exec)'s colleagues at LearningMate?
Mike Dobson, Mba (Exec)'s colleagues at LearningMate include Stuart Vanorny, Mike Lederer, Sanket Gaikwad, Manoja Donthu, and Oteri Peter.
How can I contact Mike Dobson, Mba (Exec)?
You can use AeroLeads to view verified contact signals for Mike Dobson, Mba (Exec) at LearningMate, including work email, phone, and LinkedIn data when available.
What schools did Mike Dobson, Mba (Exec) attend?
Mike Dobson, Mba (Exec) holds Master Of Business Administration - Mba from The University Of Hull.
What skills is Mike Dobson, Mba (Exec) known for?
Mike Dobson, Mba (Exec) is listed with skills including Service Desk, Incident Management, It Service Management, Itil, Sla, Resource Management, Service Improvement, and Service Delivery.
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