Mike Drewes
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Mike Drewes Email & Phone Number

Location: Mcfarland, Wisconsin, United States 5 work roles 2 schools
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Role
Help Desk Analyst
Location
Mcfarland, Wisconsin, United States

Who is Mike Drewes? Overview

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Mike Drewes is listed as Help Desk Analyst at Wisconsin Department of Financial Institutions, based in Mcfarland, Wisconsin, United States. AeroLeads shows a matched LinkedIn profile for Mike Drewes.

Mike Drewes previously worked as IT Infrastructure Engineer - Change Management, Incident Management, and Problem Management at None At This Time and Enterprise Helpdesk Technician at Great Lakes Higher Education Corporation And Affiliates. Mike Drewes holds Bachelor Of Arts, Instrumental Music Education from University Of Northern Iowa.

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Email format at Wisconsin Department of Financial Institutions

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Wisconsin Department of Financial Institutions

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Profile bio

About Mike Drewes

With over two decades of experience in the IT sector, my core competencies revolve around being a service provider through change management, incident resolution, and problem management. I thrive on bringing diverse perspectives to our team, integrating my expertise with a commitment to meeting all requirements and enhancing business operations.

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Wisconsin Department of Financial Institutions
Wisconsin Department Of Financial Institutions
Help Desk Analyst
McFarland, WI, US
AeroLeads page
5 roles

Mike Drewes work experience

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It Infrastructure Engineer - Change Management, Incident Management, And Problem Management

Madison, Wisconsin Area

- Oversaw change, incident, and problem management for various projects, including data center shutdowns and new domain implementations.- Coordinated incident response efforts, facilitating communication and troubleshooting by leading bridge calls with support analysts.- Ensured adherence to government contract requirements while effectively supporting.

Aug 2019 - Sep 2024

Enterprise Helpdesk Technician

Madison, Wisconsin, United States

- Served as a Helpdesk Analyst responsible for identifying, troubleshooting, and resolving technical issues for associates. - Provided support to associates through multiple communication channels, including phone, email, chat, and in-person interactions. - Effectively submitted Helpdesk tickets utilizing Remedy ITSM for all incoming calls and emails from.

Aug 2004 - Aug 2019

Help Desk Technician

Rockwell Collins

Help Desk Technician providing customer support in a dispatch call center handling multiple hardware, software, security, network, and remote access issues for over 15,000 employees worldwide.

Mar 2001 - Aug 2004

Quality Assurance Technician

Oakdale Systems Inc.

Tested proprietary software on PC and handheld computing systems. Wrote test plans and documented results. Repaired and loaded systems and did break fix support for customer systems.

May 1999 - Mar 2001
2 education records

Mike Drewes education

FAQ

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What company does Mike Drewes work for?

Mike Drewes works for Wisconsin Department of Financial Institutions.

What is Mike Drewes's role at Wisconsin Department of Financial Institutions?

Mike Drewes is listed as Help Desk Analyst at Wisconsin Department of Financial Institutions.

Where is Mike Drewes based?

Mike Drewes is based in Mcfarland, Wisconsin, United States while working with Wisconsin Department of Financial Institutions.

What companies has Mike Drewes worked for?

Mike Drewes has worked for Wisconsin Department Of Financial Institutions, None At This Time, Great Lakes Higher Education Corporation And Affiliates, Rockwell Collins, and Oakdale Systems Inc..

How can I contact Mike Drewes?

You can use AeroLeads to view verified contact signals for Mike Drewes at Wisconsin Department of Financial Institutions, including work email, phone, and LinkedIn data when available.

What schools did Mike Drewes attend?

Mike Drewes holds Bachelor Of Arts, Instrumental Music Education from University Of Northern Iowa.

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