Excel TM Group are an award winning construction-specific Telemarketing and Lead Generation provider.We focus on working with our partners to build tailored telemarketing, lead generation and Business development campaigns that provide you with maximum return on investment and peace of mind. Our combined expertise and knowledge in this sector is one of the driving forces behind our quality approach allows the business to work on a range of different campaigns and services such as:. CPD Campaigns . Live on-site meeting's. Framework / Supply Chain meeting campaigns. New Product Launch campaigns. Events and Seminar campaigns. Lead Enquiry, Lead Generation and Business Development call campaigns. Website AuditsHowever, if you are looking for a more tailored campaign or service that fits in with your plans then feel free to speak with us, we have extensive expertise in running a wide range of construction-specific telemarketing campaigns with multiple types of companies and organisation's within the industry.If you would like to know more about our campaigns or services then please contact me directly on:Mobile - 07946 767 634Email - mike@exceltmgroup.comwww.exceltmgroup.comMany ThanksMike

Excel PA Services are specialists in providing the construction sector and built environment with a quality driven outsourced Telephone Answering Service. With over 30 years in the construction sector and in depth knowledge of how to deliver an efficient call answering service, we ensure your needs and requirements are met without any hassle.

In January 2023, Excel were proud to announce the launch of our first and the UK’s first ever construction telemarketing CPD titled – Addressing the Taboos of Telemarketing. Why did we do this? Excel are industry leaders when it comes to scheduling CPD’s, our attention to detail and work ethic has seen us schedule well over 3000 CPD appointments since we launched in January 2020. More impressively, this has yielded over £12.2 million in projects won for our clients. After looking at these figures and taking stock of our achievements, we decided that it was time to put our own spin on things and more importantly paint a brighter picture on what can be perceived as a rather negative industry. After speaking with industry leaders and clients who present CPD’s regularly, it was clear that there was a gap in the market, not just to educate prospects on Excel and our history but also how we have grown in an aging market.If you would like to schedule a slot with the team then feel free to contact us today and we will schedule some time to visit. And besides, who doesn’t love a free lunch!We look forward to seeing you soon.

Monitoring and auditing each of our market researchers calls.providing training requirements and feedback to my floor manager, as well as running incentives.Hitting different targets for surveys we were in charge of.Running through daily team talks and listening to feedback from members of my team.

I worked at the Warrington site of CPM selling on behalf of Royal Mail; responsible for B2B sales across the full portfolio of products. The position involved the liaison with extant and new customers, working with Royal Mail and its field reps and expanding the client portfolio.This was a great experience to broaden my skills and portfolio of dealing across all sectors with a considerable degree of business consultancy, helping develop and grow businesses - the Royal Mail ethos was very much about helping business develop in order to solidify and increase revenue through helpful guidance and support. As well as sharpening my business development skills across multiple industries it was good to learn and react to the current issues and trends within business today.

Securing business appointments for the sales team to explain the exciting & innovative Employment Law and Health & Safety services available.• Business to business sales - actively seeking new business through cold calling, generating own leads.• Promotion of companies employment law and health & safety services, overcoming objections and identifying business needs.• Converting calls into appointments for Business Managers working to daily, weekly and monthly targets.• Diary management of appointments displaying a sound geographical understanding of business area to allow optimum levels of productivity for the Business Manager.

Receiving incoming calls.Up selling a part of the service regardless of the callDelivering a positive outcome and resolving all issues.Hitting targets for all kpi's including sales, conversions and talk time.

Working on the Airbus UK site in Broughton. Studying the world of logistics and the importance of getting items from A - B safely.Achieving NVQ Level 2, 3 & 4 in Warehouse Management Achieving NVQ Level 2, 3 & 4 in Admin and office managementWorking closely with The CI Team (continuous improvement) to create a T-Card system that helped with saving money and time in deliveries.Working closely with HR to create a system that would help with identifying new starters and getting them registered with a recruitment agency.Working closely with Airbus to provide a smooth ruining delivery of any items that were picked for the building of any aircraft.