Mike Eagan Email & Phone Number

Des Moines, Iowa Area

Reporting to the Field Manager, recruited new clients for a multi-line book of business focusing on property/casualty products. Conducted needs-based reviews to determine appropriate product solutions for clients. Responsible for all service elements of client households including billing issues, claims, policy modifications and insurance reviews.Selected Achievements:*Created a multi-line book of business over $200,000 in less than 12 months through outbound calls, leveraging referrals and cross-selling existing clients.*Ranked #4 for all captive agents in Iowa and Minnesota for overall annual production for 3 years.

Des Moines, Iowa Area

Oversaw all operational aspects and profitability of a premiere, indoor sports complex for central Iowa and the Midwest Region.Recruited new clients to drive revenue streams including venue rentals, corporate advertising, building leases, and facility memberships through external/internal strategies. Developed marketing materials and implemented initiatives to achieve monthly sales goals. Negotiated, drafted and executed all contracts, leases and forms necessary for all business transactions. Coordinated court scheduling, customer service, and accounting functions for 10 core programs with over 2,500 athletes.Selected Achievements:*Negotiated and acquired 3 core programs, 6 new events, and 3 building tenants within the first six months which represents a 12% increase in facility revenue over prior year.*Created two additional revenue streams (corporate advertising and facility memberships) that increased facility revenue by 5% within the first six months.*Streamlined operational efficiencies by implementing a web-based program for scheduling and invoicing that reduced contract entry time by 50%.

Des Moines, Iowa Area

Handled all aspects of client acquisition and service for the largest State Farm agency in the Iowa market which is ranked in the top 100 agencies across the country.Recruited new clients by holding appointments in order to achieve personal and agency sales goals. Engaged in solution-based selling by identifying client needs and offering property/casualty, health, life or bank products to fulfill the client's objectives. Formulated marketing/sales tactics to improve product pivots, closing ratios and lead tracking. Handled customer service issues relating to claims, billing issues, and account modifications for over 2,000 households.Selected Achievements:*Recognized by the Des Moines Area Field Executives as a leading multi-line producer in 2010.*1 of 5 associates selected to participate in an exclusive Agent Aspirant program for Iowa based on property/casualty, health, life and bank sales production.*Personally consulted with over 500 individuals on insurance issues which resulted in $370,000 in premiums.

Des Moines, Iowa Area

Oversaw a sales team of 5 to 7 individuals at one of six locations for the largest, private health club chain in the Midwest.Developed and directed all aspects of the sales process including the creation of facility and individual sales plans to obtain company goals while fulfilling personal production requirements. Oversaw systems and accountability measures were used effectively by team members to achieve production benchmarks. Developed and implemented internal/external marketing strategies to achieve facility goals. Coordinated and implemented the corporate sales program to human resource managers and owners of area businesses. Handled reports pertaining to payroll budgets and sales forecasts. Initiated recruiting efforts to locate talented sales staff; trained and developed team members through regular staff development and production meetings.Selected Achievements:*Consistently ranked #1 in personal production out of 30+ sales representatives; in 2007, recognized as the first employee in company history to write $1 million in personal revenue.*Named Manager of the Year in 2006, 2007 & 2008.*Finished in the top 3 for every company-wide contest out of 30+ sales team members.*Selected to operate the newest location for recent market expansion. Sales team consistently ranked #1 in sales team production with an average of 115% of goal.*Led the complete turnaround of an under-performing facility and sales team in 2006. Within 12 months, increased total revenue by 57% over the prior year through systems implementation and staff development.*Initiated the first comprehensive training program for new sales staff; trained and developed the greatest number of team members promoted to management positions within the organization.*Personally consulted with over 4,000 individuals and 400 businesses about health programs which resulted in over $1.5 million in revenue.

Jd

Ba In Communication Studies

Education record