Mike Easley Email and Phone Number

Maintained three POC roles on his team for Technical and Compliance, Personal Brand Development and Education and Development, worked in matrixed team environment, creating conditions for his teammates to succeed. Submitted numerous process documentation update suggestions when there was an impact on compliance, technical accuracy or member experience to meet the USAA Standard. Selected to provide walking support for new bank pipelines. Submitted process improvement when a potential… Show more Maintained three POC roles on his team for Technical and Compliance, Personal Brand Development and Education and Development, worked in matrixed team environment, creating conditions for his teammates to succeed. Submitted numerous process documentation update suggestions when there was an impact on compliance, technical accuracy or member experience to meet the USAA Standard. Selected to provide walking support for new bank pipelines. Submitted process improvement when a potential improvement was identified. Serves as an IMPACT Ambassador providing support and direction for employees seeking career advancement, continuing education, and networking opportunities. Show less