Mike Eaves Email & Phone Number

Raleigh, Nc, Us

Palo Alto, Ca, Us

Pre-sales engineering specialist supporting Avi Networks/NSX Advanced Load Balancer (NSX ALB), covering entirety of VMware federal account set. Technical lead for all NSX ALB opportunities within account space, handling engineering and sales responsibilities. Participated in large opportunities with multi-discipline opportunities in concert with counterparts on other product sets.Responsible for discovery, qualification, proposal and proofing (POC’s) of load-balancing opportunities.Developed and delivered customer-facing engagements and presentations to educate customers and demonstrate product capabilities.Adjusted test and production deployments to meet customer needs in on-prem, hybrid and multi-cloud solutions.Guided sales teams through technical validation and sales proposal processes.

Round Rock, Texas, Us

Responsible for design, proposal and delivery of customer data center requirements in varying environments. Worked as network technical lead as part of multi-discipline teams in large scale data center business capture efforts. Accountable for internal and customer-facing technical presentations, proof of concept efforts, BoMs and ultimate delivery of proposed solutions.Manage and maintain relationships with geographically diverse customer base. Regularly engaged at customer/client facilities and trade shows to deliver impactful presentations and consultation.Accountable for meeting immediate customer design requirements that accommodate long-term growth and future technologies.Assist and advise core sales teams with positioning, presenting and validating complex network solutions to complement large fully integrated HCI and data center architectures. Work effectively with functional leaders throughout the organization.Promote virtualization, automation and SDN technologies to enable customer efficiency, flexibility and high availability. Includes data center and enterprise deployments of largely virtualized network functions. Implement such data center technologies as RSTP, VLT, OSPF, BGP, EVPN, VXLAN in multi-vendor environments.Deployed automated network solutions compatible and fully integrated with diverse host environments, including VMware NSX, vCenter, VxRail, Isilon, Dell Smart Fabric Director and Smart Fabric Services, etc. Foster strong professional partnerships with 3rd party solution providers, including firewall, load-balancing and SDN technologies.Managed additional sales duties as required, such as pipeline management and team performance reporting to high level management.Exposed to operational expenses and pricing exercises in sales efforts of all sizes.

Sunnyvale, Ca, Us

Provide on-site engineering services for major networking vendor, supporting multiple data center implementations and upgrades.Design, install and maintain data center systems to customer requirements.Brief customer on product capabilities, future feature sets and hardware. Deliver technical presentations and direction on products, systems, and services.Deliver hardware and software BOMs and pricing.Perform extensive work with next generation Data Center and Virtual Desktop Infrastructure capabilities. Orchestrate designs, field training, and technical support of large scale, geographically diverse, HPC environments.Guided major new data center installation of hardware and software new to customer (QFabric).Maintain operational status of all sites through hardware refresh and software upgrades.Create training curriculum for customer work force.Key figure in design and implementation of major data center upgrade cycle (QFabric, QFX10k, QFX5100, IPFabric)Perform and evaluate interoperability test plans of multi-vendor environments to ensure system uptime and optimal functionality. Monitor all environments and take proactive measures when feasible.

Provide consulting services in the fields of network design, maintenance and support as well as contract review and proposal assistanceMigrated customers from legacy 3-tiered infrastructure to large-scale 10-G Migrated customer from legacy 3-Tiered DC to large scale, single tiered, 10-Giabit Ethernet design (Juniper QFabric as well as intermediate solution upon Cisco Nexus) that allows the customer to treat computing, storage, services, and network resources as a single resource. Key member in migration of GRE-tunneled multicast service and BGP peered service points with provider.Assisted in the deployment of routing protocols, policy based routing, and firewall filters. Performed and evaluated interoperability test plans of multi-vendor environment to ensure system uptime and SLA obtainment.Initiated corrective action with hardware and software vendors when discrepancies are identified. Key in implementing and troubleshooting complex layer-2 technologies such as VLAN Trunks, Etherchannels, and STP technologies along with and OSPF layer-3 implementations.Team leader tasked with coordinating all major scheduled outages affecting hundreds of operational serversAccountable for OSPF, BGP and multicast routing design and upgrade/support of highly critical mission-supportive network devices

Member of network team responsible for maintenance and support of large and small-scale wide area data centers utilizing primarily Cisco switches and routersAssisted in design, upgrade and support of highly critical mission-supportive network devicesTeam lead in major scheduled outages affecting hundreds of operational serversResponsible for executing entire process of introducing new customers to the EITC network to include application, assessment, design, installation and maintenanceMain POC and engineer for various hardware upgrades on edge routers resulting in faster and more reliable operational capabilities for hundreds of mission-critical customers

London, Gb

Main POC and engineer for various hardware upgrades on edge routers resulting in faster and more reliable operational capabilities for hundreds of mission-critical customersAnalyzed, isolated and corrected network problems in the access, distribution and core nodes of multiple networksTroubleshot connectivity, performance, routing, switching and ATM LANE service issues across various supported platforms Utilized network test equipment, software tools and utilities and information and configuration databases

London, Gb

Task lead of team responsible for upgrade/replacement of customer's PC's from NT 4.0 to Windows 2000Imaged, deployed, configured and maintained thousands of PC's for high-level government employees and consultants in time-sensitive environmentConducted network rollovers with NIC replacements and PC and network device configuration and troubleshooting as primary concerns

London, Gb

Washington, D.C.Member of network administration team providing server monitoring/maintenance to over 170 sites for the Department of Commerce Administered user domain accounts on world-wide PDC's and assisted remote site administrators with server configuration tasksCreated and administered Lotus Notes accounts and monitored remote site mail queues via Domino AdministratorProvided telephone support to domestic and overseas Department of Commerce sites and monitor VPN, MCI and DTS/PO circuits and remote site servers

London, Gb

Provided tier-two desktop and network support to hundreds of users running Windows NT, 2000 and TSE/WTS on unclassified, GENSER and SCI networksInstalled, maintained and troubleshot commercial and GOTS software on thousands of workstationsMaintained and troubleshot wide range of local and network printers and print servers

London, Gb

Designed, installed and integrated H.323 compliant video teleconferencing systems for various federal and military clients to include: US Coast Guard; Drove system installations through entire life cycle of assessment of client's needs, design, procurement, testing, installation, training and documentation

Installed, maintained, and integrated video teleconferencing equipment in both H.320 and H.323 environmentsGained exposure to and working knowledge of various VTC systems and vendors to include: Polycom, Accord, PictureTel, Tandberg, Cisco, Vcon and Vtel

Supervised a technical support team supporting multi-media internet based broadcasts to thousands of usersResponsible for troubleshooting and configuring various communications systems, LANs, WANs, and Tandbergs in a time sensitive environmentGained working knowledge of many applications to include: SQL Server 6.5/7.0, Microsoft Office Suites, Windows 95/98/NT, Lotus Notes and PC AnywhereProvided LAN/WAN support for Fortune 1000 companies and major universities including: Microsoft, Novell, Johns Hopkins University, 3Com and Wharton School of Business

D Co. 311 MI BN - Ft. Campbell, KYSquad leader responsible for health, welfare, training, and accountability of a four-man teamResponsible for low-level collection and direction finding of specified signals of interestAccountable for over $100,000 worth of intercept equipment

Mission manager responsible for 26 collection operatorsResponsible for proper collection, classification and dissemination of tactical, strategic and technical informationWorked with a state-of-the-art airborne collection, direction-finding and reporting systemDelivered numerous oral and written presentations to key leaders on the status of mission collection and technical informationTrained new personnel in operation and collection dutiesMaintained 2/2 on Korean Language Defense Language Proficiency TestDirectly responsible for sensitive electronic and communications equipment worth in excess of $1,000,000

Master'S Degree, Cybersecurity And Information Assurance

Bachelor Of Science - Bs, Computer Internetworking Technology

Associate In Arts, Computer Internetworking Technology

Military And Strategic Leadership

Korean Linguist Certification, Korean Language, Culture And Literature