Mike Eckert Email & Phone Number

Greenwood Village, Colorado, United States

Flooring Specialist, where I demonstrated my sales and people skills for selling Carpet, area rugs, laminate, hardwoods, engineered woods, vinyl plank, tile, and flooring accessories. Responsibilities included Setting up measure details, evaluating measure results, preparing complicated quotes for customer review, discussing customer needs, and selling flooring products. In December I transitioned from Flooring to Appliances and was responsible for making presentations to both retail and business customers seeking new refrigerators, freezers, washers, dryers, microwave ovens, ranges, stoves, in wall units, installations, modifications and more. My position included dealing with installation and delivery issues, defective merchandise, troubleshooting and offering Lowes protection plans as well as credit cards, leases, and great customer service.

Denver Metropolitan Area

Over a three-year period, Assisted Sales, and Technical Training for: Hewlett Packard (HP) & Intel Dual and Quad Core Series 3, 5 & 7 Processor based computers for various computer manufacturers. Jobs were three to five days a week, including online training and product management for going from development to deployment. This also includes the most recent position of working in warehouse for Vail Resorts, which ended in layoffs due to Corona Virus.

Highlands Ranch, Colorado, United States

Responsible for developing and maintaining favorable relationships with new and existing clients that visit showroom to meet sales objectives for all retail and commercial brand product categories, including Carpeting, Laminate, Vinyl, Tile and Hardwood flooring. Maintained knowledge on all current product brand categories, This position carried over from Contract Position with Mosaic/Acosta and their client Mohawk. Assisted in Appliance Sales Refrigerators, Stoves, Microwaves, Washer and Dryers, Accessories, Installation and Warranty Programs

Denver Metropolitan Area

Responsible for developing and maintaining favorable relationships with new and existing clients that visit showroom to meet sales objectives for all retail and commercial brand product categories, including Mohawk Carpeting, Laminate, Vinyl, Tile and Hardwood flooring. Maintained knowledge on all current product brand categories, specifically Mohawk, Pergo and Allure lines carried by The Home Depot. Trained SA’s on all Mohawk Flooring and Carpet Products. This included introducing new products to consumers, evaluating responses, and filing reports.

Denver, Colorado, United States

Assisted Sales and Technical Training for: Lexmark Printers, LG Electronics, Panasonic, Hitachi, and Sony (LED/LCD/Plasma TV Sales including 4k) For Personal Audio, Wireless Speakers for Sony and Polk Audio including Home Theater Systems. These were contract positions for Mosaic Sales Solutions and Action Link. Positions varied in assignments in technologies, duration and pay. They required detailed reports, training in various technologies, training additional RSAs for retailers, putting on product demonstrations and talking with customers for product input back to the manufacturer

Centennial, Colorado, United States

Monitor audio/video transmissions using electronic equipment and visual observation to ensure proper incoming signal transmission and retransmission. Utilized Trouble Tracker System to accurately document problems and problem resolutions, reported technical problems to all broadcast departments to restore service as quickly as possible, and communicated the resolution of service outages and/or degradations to clients, operational and technical staff. Data Center Monitoring for Large Scale Networks. Processed maintenance requests and completed Client Activity reports.

Castle Rock, Colorado, United States

Direct Broadcast Satellite Group in Network Operations Center, monitoring and synchronizing HDTV & SDTV Programming for Continental U.S., filing trouble reports, analyzing HDTV Broadcasts, notifying the BOC of trouble issues for follow up with broadcast engineers at remote broadcast facilities to troubleshoot HD/SD uplink and downlink problems. Designed and implemented Graphics Presentation for training Broadcast operators on how to use TSM 1770 Analyzer for monitoring and evaluating audio and video signals