Mike Eklund Email and Phone Number

Supervised the service of 1,000 recycling bins across multiple states, specializing in bailing and shipping textiles. Reduced geographical footprint by 12% resulting in a 23% decrease in expenses moving the branch from being unprofitable to profitable. Introduced new operational initiatives that increased textile collection-by-site by 50%. • Directed equipment and fleet maintenance. Successfully maintained a fleet of four trucks, three bailers, two forklifts, and two weigh stations.• Maintained rigorous training protocol for all employees specifically oriented around employee safety, competence, and confidence. • Specialized in safety by maintaining compliance in both DOT, and OSHA. • Successfully initiated and supervised a company move to a new location to promote a healthy work environment of pride in the company facility and mission. • Introduced a route planning protocol to best support needs for fast, efficient, and safe fleet routing.• Spearheaded an extensive customer support program focused on sales. Ensured that all customers were heard and understood with their various needs addressed immediately and respectfully. • Personally conducted all payroll, billing, employee hiring, counseling, and scheduling for the Kansas/Missouri branch.

Transferred to Kansas City from Springfield to implement successful and profitable procedures utilized in the success of the Springfield MO branch. supervised 70 employees, and 25 armored vehicles. Responsible for all aspects of a regional hub servicing Wichita, Salina, Topeka, and Springfield MO. Specialized in cash logistics solutions and rolled coin manufacturing. • Specialized in maintaining over 25 armored vehicles ensuring they were serviced, road-ready, and safe for employee use.• Maintained compliance and readiness in DOT, OSHA, and ATF.• Moved branch from unprofitable in 2006 to consistent profitability by:• Reducing daily operating hours from 21 hours to 16 daily hours. • Implementing VIA training reducing employee turnover rate from 100% in 2006 to 11% in 2008.• Enforcing a mutual benefit relationship between client and company.• Implemented an efficient routing initiative to support needs for fast, efficient, and safe routing.• Ran thorough investigations solving company loss incidents.• Drafted and implemented a profit and loss system providing accurate revenue and expense forecasting. • Moved branch to a larger facility while maintaining the security of the operation and customer inventory.• In its entirety, modernized the organization from paper to digital scanning technology.• Personally, conducted all payroll, billing, employee hiring and counseling, scheduling, and for the branch.

Built from the ground up PSI’s first satellite branch, growing to 35 employees with 15 armored vehicles. Under my leadership, the branch would become the highest revenue versus payroll branch within the company. Provided customers with security services, armored car service, and cash and coin vault services. Successfully managed an average annual growth of 117% for the first 6 years.• Spearheaded the customer support program focused on sales and ensured all customers were heard and understood, with their various needs addressed immediately with respect. • Took care to provide a meticulously cared for facility ensuring all employees felt safe and were encouraged to take pride in their work environment. • Specialized in maintaining 15 armored vehicles ensuring they were serviced, road-ready, and safe for employee use.• Maintained employee safety by keeping in compliance with both DOT, ATF, and OSHA.• Maintained rigorous training protocol of all employees specifically oriented around employee safety, competence, and confidence. • Specialized in route planning to best meet needs for fast, efficient, and safe fleet routing.• Handled all vendor contracting for the branch. Took care to be selective and meet the company’s needs by hiring vendors specifically tailored to PSI’s needs. • Personally, conducted all payroll, billing, employee hiring and counseling, scheduling, and human resources for the branch.