Mike Ellis Email and Phone Number

> Architected multiple AWS environments hosting Alteryx Server, Tableau Server, FSx, and Postgres. Experience with autoscaling, S3, launch templates, Terraform.> Managed system patching and upgrades to ensure reliable platform.> Planned and executed migration of Alteryx Server, Tableau Server, and database from on-prem to AWS.> Leveraged AWS SSM to automate system maintenance tasks.> Architected, deployed, and administered 3-node Tableau Server High-Availability environment supporting multiple business groups and 400+ users.> Architected, deployed, and administered multi-node Alteryx Server environments supporting critical business processes.> Integral team member collaborating across the organization to mitigate issues.> Built AWS solutions with agile approach.> Optimized cloud costs through right-sizing of provisioned resources and utilizing lifecycle policies.> Developed Alteryx workflows and Tableau dashboard to forecast sample movement through operations processes.> Tuned SQL queries to improve ETL processes and system reliability.> Automated Tableau Server user maintenance and content governance utilizing Alteryx workflows and Tableau API.

> Managed two-member offshore Agile development team supporting ExtJS and C# applications.> Reviewed offshore code deliverables, ensuring consistency and adherence to overall application design.> Developed several Tableau Dashboards and associated SQL queries highlighting field team weekly performance for field management team. > Designed, developed, and tested multi-threaded C# application to support field operations daily work ensuring quality data collection and data backhaul.> Designed and implemented database tables, views, and stored procedures within MS SQL Server in support of web and desktop applications.> Designed, coded, and tested ExtJS/HTML5 production workflow application allowing operations team to assign and track daily production work; eliminating delays in daily production and accelerating data release. Decreased daily time spent sending manual notification emails by 66%.> Gathered requirements, designed/coded software enhancements, and tested new releases in ExtJS, C#, SQL, PHP for applications supporting field operations team.> Eliminated 32 hours of manual work per release cycle by designing and developing an automated workflow to deliver timely metrics and provide automated reconciliation of returned and coded respondent data. Workflow consists of C# command line applications and MS SQL Server databases.> Developed Spotfire dashboards highlighting performance and identifying work in progress (WIP); reducing unused sample by 5%.

> Managed ten-member on-site data validation testing team for major system modernization project, reducing Mainframe costs. > Authored documentation for five new operational processes within the modernized application.

> Managed processing and delivery process for daily client deliverable team.> Created new process documentation for system modernization project.> Developed automated tools to reduce manual touch-points and simply processes across teams, eliminating 16 weekly hours of manual QC time. > Participated in BPI project to address significant reprocessing rate. Reduced reprocessing by over 90%.

> Coordinated program/project work between Operations and Technology for large-scale projects.> Collaborated with Technology team to automate and implement quality tools, reducing reprocessing by 50%.> Created documentation for new Operations tools.

> Met daily production SLA’s consistently.> Ensured error-free data delivery to internal production groups.> Gathered and analyzed monthly department metrics for Operations Director.