Mike Evans (Mbcs) Email & Phone Number

Banbury, Gb

Brackley, Gb

Brixworth

During an IT department restructure a new position became available which I was fortunately successfully in being awarded of IT Trackside Engineer- Lead in operational support in not only Formula 1 race and test events but also Formula E and AMG Track testing.- Escalation point of all issues in trackside IT- Development of new tools and processes including training new members of the team into a 4 strong Operational and Development team of Trackside event in all 3 programmes- Innovation projects varying from new software tools, Bespoke hardware from prof of concept, SCCM integration, Testing and production deployment and support- Management of race support calendar operational availability- On site or on call support for all trackside events- Continued support of previous roles in Service desk with training and escalation where my expertise was valued.- Involvement with IT management topics with Team Leaders and Head of department including purchasing.- Working with external suppliers on replacement video wall in track support office with presentations to key stake holders and budgeting for CAPEX submission- Integration support with Mercedes powered teams IT departments, building great working relationships both remotely and at other team’s factories - Submission of innovations to IT management and key stake holders- Cloud management of Azure services- Confidentially of factory and customer team data across all 3 programs

Brixworth, England, United Kingdom

Progression from 2 pervious roles at Mercedes AMG HPP I was presented with the opportunities of a 2nd line position alongside a rotating role in Trackside IT Team providing support for all Mercedes powered Formula 1 teams and new challenges of AMG One hypercar IT support- SCCM 2016 OS Deployment sequence creation including task sequence creation, Hardware driver configuration and testing- Remote support of Trackside IT infrastructure, including IT rack at customer team using VMware infrastructure - Trackside Support Office of 16 seats including clients, servers, Video Wall and Riedel intercom system- On site support during Formula 1 winter testing during 2019 season with installation of Cisco Networking hardware- Experience in the “Nothing is impossible” mentality of a racing team to ensure all IT systems are reliable and when under pressure during a IT issue, to keep calm, objective and confident on root cause fix- On site diagnostics of laptop connectivity to AMG One development systems at testing centre- Unofficial leadership role within Service Desk team taking operational, Development, Staff deployment and escalations to ensure a seamless IT services- Fortunate to support and participate in the production of CPAP devices for the COVID-19 Pandemic response with 24hr IT support

Brixworth, England, United Kingdom

After a successful 3 month contract a rolling 12 month opportunity was presented expanding on the services offered in the first 3 months- SCCM 2007 and CB Application deployment, Packaging and management of collections- Support of bespoke factory floors systems including SEIKI and Matsura- Mitel telephone system handset configuration and management- Symantec Backup Exec daily tape management, including removal of full tapes, organising an cataloging according to a disaster recovery procedure and installation of new blank media- Introduction to support of IT Trackside systems over a race weekend

Brixworth, England, United Kingdom

1st Line position for a 3 month contract to cover Formula 1 Engine supplier busy period before the start of F1 Season in 2016- Taking requests from customer form all area of the business via Email, Online portal, Phone and walk ins- Active Directory management, including creation of starter accounts and processing leaver decommissions- Hardware repairs, OS Deployment, desk setup and decommission- Asset management- AirWatch MDM configuration and enrolment- Application management including installations, Licensing and troubleshooting of industry bespoke applications

Milton Keynes, United Kingdom

Includes June 2012 - May 2013 under agency contract with Shaw/Technip• 1st / 2nd line Support to an international company’s computers system (Windows 7, Server 2008) • SCCM administrator for site of 450 clients including patch deployment, software packaging and client health.• Mobile device management administrator in Windows Phone 8, IOS and Android platforms.• Video conference hardware and software support using Cisco TMS• Active directory administration for site of 450 employees with account creation/de-provision, OU/group management and UAC.• Office 365 Deployment and administration for site of 450 employees including supporting migration from IBM Lotus Notes.• SharePoint 2007/2010 Administration for intranet page and external client document sitesAchievements• Deployed Office 365 web and local client services for UK based office.• Implemented SCCM 2012 R2 for local office of 450 clients on secondary site with CAS reporting.• AirWatch configuration for UK office with Windows Phone 8, IOS and Android devices• Presentation room fit out including Projectors, Audio, iPad control unit, Computers and Video Conference equipment.

• part time freelance providing Website and IT support for personal users and small companies. (Windows 7/8/10, Mac OS 10.6/7/8/9/10/11)• Video editing and production for online subscription based service

• Technical support to the company’s internal IT systems with servers and internet connections• Working with customers both in-person and on the phone/email communication.

Milton Keynes, United Kingdom

• Running my father’s IT business while he went into hospital due to illness• This consisted of answering phone calls, visiting personal and business users to provide them with computer support and repair• Setup personal home networks and fixed issues on company networks

Aylesbury

• Managing the content of the 5 websites and providing IT support for the office and external sales members via web software and telephone support• Managed the accounts and invoicing of new deals and renewals

Btech National Diploma, It Practioners, Distinction

Level 3 Btech IT Practitioners with a focus on hardware and network infrastructure.

Education record

Education record

Education record