Mike Featherston's Location
San Jose, California, United States, United States
Mike Featherston's Contact Details
Mike Featherston work email
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Mike Featherston personal email
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Mike Featherston phone numbers
About Mike Featherston
Results-oriented leader with over 40 years of Telecommunications and Audio-Visual experience building and managing large enterprise-wide systems in a demanding and challenging environment.
Mike Featherston's Current Company Details
Retired
Mike Featherston Work Experience Details
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Senior Communication Services AnalystHitachi Vantara Sep 2017 - May 2021Santa Clara, California, UsProvided day-to-day management, administration, and maintenance support on Hitachi Vantara System’s Global Telecom Network. Facilitate Audio-Visual meetings and troubleshoot maintenance concerns for Santa Clara HQ campus while also serving as a go-to resource for non-local team members around the country as well as those overseas.1. Played a major role in the conversion of the Santa Clara HQ campus and the America’s field offices from legacy PBX systems to Skype Enterprise Voice and then to Teams Enterprise Voice.2. Provided global Zoom and WebEx admin support.3. Maintained Hitachi Data Systems phone, voicemail, Audio-Visual and Video Conferencing network consisting of Teams, Nortel OPT 81c, 11C, 11E, CS 1000, BCM, Norstar phone systems, Call Pilot and Centigram voicemail systems, LifeSize/PolyCom video conferencing, LRS systems, and various models of Skype room systems and Audio-Visual room systems.4. Provide in-room support, setup, and testing for Executive and department all-hands meetings using various meeting platforms including Teams, Skype, Zoom, WebEx, GoToMeeting, and BlueJeans.5. Support the integration and testing of the AV production company equipment for all-hands Town Hall meetings company-wide. Provide design and testing of Zoom Webinars for global company-wide Zoom meetings.6. Provided tier 3 Audio-Visual support and, if required, managed onsite vendor support.7. Worked with the Engineering team and/or AV vendors in the deployment of new Audio/Visual technology including Windows PC’s, flat panel monitors, projectors, microphones, cameras, amplifiers, speakers, etc.8. Worked with wireless carriers in obtaining and activating mobile phones, MiFi’s, and tables. -
Senior Communication Services AnalystHitachi Vantara Aug 2014 - Sep 2017Santa Clara, California, UsProvided day-to-day management, administration, and maintenance support on Hitachi Vantara System’s Global Telecom Network. Facilitate Audio-Visual meetings and troubleshoot maintenance concerns for Santa Clara HQ campus while also serving as a go-to resource for non-local team members around the country as well as those overseas.1. Played a major role in the conversion of the Santa Clara HQ campus and the America’s field offices from legacy PBX systems to Skype Enterprise Voice and then to Teams Enterprise Voice.2. Provided global Zoom and WebEx admin support.3. Maintained Hitachi Data Systems phone, voicemail, Audio-Visual and Video Conferencing network consisting of Teams, Nortel OPT 81c, 11C, 11E, CS 1000, BCM, Norstar phone systems, Call Pilot and Centigram voicemail systems, LifeSize/PolyCom video conferencing, LRS systems, and various models of Skype room systems and Audio-Visual room systems.4. Provide in-room support, setup, and testing for Executive and department all-hands meetings using various meeting platforms including Teams, Skype, Zoom, WebEx, GoToMeeting, and BlueJeans.5. Support the integration and testing of the AV production company equipment for all-hands Town Hall meetings company-wide. Provide design and testing of Zoom Webinars for global company-wide Zoom meetings.6. Provided tier 3 Audio-Visual support and, if required, managed onsite vendor support.7. Worked with the Engineering team and/or AV vendors in the deployment of new Audio/Visual technology including Windows PC’s, flat panel monitors, projectors, microphones, cameras, amplifiers, speakers, etc.8. Worked with wireless carriers in obtaining and activating mobile phones, MiFi’s, and tables.
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Sr. Telecom EngineerNetversant Mar 2007 - Aug 2014Houston, Tx, UsProviding on-site Nortel Telecommunications, Centigram Voicemail and Video conferencing support to Hitachi Data Systems. -
Telecommunication ConsultantModis It Jun 2006 - Feb 2007
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Sr. Telecom Engineer3Com Sep 1995 - Jun 2006Marlborough, Ma, UsPlanned, coordinated and participated in the successful installation of 3COMs VCX Soft Switch IP based phone system at 3COMs Santa Clara , CA, Marlborough, MA and Rolling Meadows, IL campus. Provide 1st and 2nd level support on the VCX system for all 3Com location world wide.Maintain 3Coms Santa Clara, CA Meridian 81/Octel systems Provide day to day management and admin support on 3COMs phone, voice mail and video/audio conferencing systems.Provide 24/7 Exec phone and conferencing support.Produced monthly Telecom trunk and CDR Metrics reports.Telecom audit resulting in a cost savings of $500k + per year.Managed team of Six Telecom professionals providing day-to-day support of large campus with 5000+ staff across fourteen buildings and a multiple PBX network.Managed major office moves and relocations of approx 4000 staff during one year. Planning and Coordination the successful implementation of various PBX upgrades and installations. -
Sr. Field EngineerNortel May 1987 - Dec 1999CaPerformed maintenance and customer service orders on various key systems and Meridian PBX systems in the field, resulting in permanent placement as second on site engineer at 3 COM. -
Field TechPac Tel 1987 - 1997
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Branch Manager/Senior Factory EngineerItt May 1977 - May 1987Stamford, Connecticut, UsInstallation and Maintenance Branch Manager. In charge of 10 I/M Field Engineers and Branch service operations.Performed large PBX and CO installations world wide, ensured a quality install. Supervised up to 5 factory hardware and software Engineers to insure prompt completion of assigned work.
Mike Featherston Skills
Telecommunications
Ip
Networking
Telephony
Switches
Troubleshooting
Sip
Voip
Data Center
Unified Communications
Cisco Technologies
Video Conferencing
Wireless
Hardware
Cloud Computing
System Deployment
Disaster Recovery
Wan
Call Centers
Integration
Program Management
Virtualization
Lan Wan
Software Installation
Routers
Managed Services
Voice Mail
Vpn
Tcp/ip
Network Security
Cisco Call Manager
Network Architecture
Ethernet
Avaya
Network Engineering
Servers
Cabling
Mpls
Network Design
Pbx
Firewalls
Computer Hardware
Routing
Cisco Ios
Qos
Internet Protocol
Internet Protocol Suite
Cisco Systems Products
Mike Featherston Education Details
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United Electronics InstituteElectronics
Frequently Asked Questions about Mike Featherston
What is Mike Featherston's role at the current company?
Mike Featherston's current role is Retired.
What is Mike Featherston's email address?
Mike Featherston's email address is mi****@****com.com
What is Mike Featherston's direct phone number?
Mike Featherston's direct phone number is +140845*****
What schools did Mike Featherston attend?
Mike Featherston attended United Electronics Institute.
What are some of Mike Featherston's interests?
Mike Featherston has interest in Cooking, Exercise, Medicine, Electronics, Home Improvement, Reading, Crafts, Fitness, Gourmet Cooking, Music.
What skills is Mike Featherston known for?
Mike Featherston has skills like Telecommunications, Ip, Networking, Telephony, Switches, Troubleshooting, Sip, Voip, Data Center, Unified Communications, Cisco Technologies, Video Conferencing.
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