Mike Flaherty

Mike Flaherty Email and Phone Number

London, England, GB
Mike Flaherty's Location
London Area, United Kingdom, United Kingdom
Mike Flaherty's Contact Details

Mike Flaherty personal email

About Mike Flaherty

I am a friendly, hardworking, and ambitious leader in recruitment, general administration, Human Resources, and customer service. I have acquired a unique combination of skills and capabilities during my career. I work effectively, using my initiative and collaborating with the organization and management to complete tasks on time and to the highest standard. I enjoy being part of a successful and productive team and thrive in highly pressurized and challenging environments. I am a confident communicator who can build effective relationships, quick to grasp new ideas, and always keen to take on new challenges and experiences.I am currently seeking a position within a forward-thinking organisation that will allow me to utilise my existing skills and experience to further develop my interest in customer service and office management. I am eager to advance in an exciting and challenging role, fostering both personal and professional growth.KEY SKILLSA team worker who thrives on skill sharing, productivity and results Creative approach to tasks and problem-solving, with a keen eye for detail Skilled negotiator, always customer-focused and diplomaticExceptional interpersonal and communicative abilities to build effective professional relationshipsApproachable, enthusiastic, energetic and positive naturedEffective oral and written communication skills. Clear, and informed when dealing with enquiries Organised, time efficient able to prioritise and manage workload to meet the tightest of deadines Able to handle, organise and input data and confidential information in a professional manner

Mike Flaherty's Current Company Details
Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals Nhs Foundation Trust

View
Medical Workforce Advisor
London, England, GB
Website:
ouh.nhs.uk
Employees:
5063
Mike Flaherty Work Experience Details
  • Oxford University Hospitals Nhs Foundation Trust
    Medical Workforce Advisor
    Oxford University Hospitals Nhs Foundation Trust
    London, England, Gb
  • Chelsea And Westminster Hospital Nhs Foundation Trust
    Medical Workforce Officer
    Chelsea And Westminster Hospital Nhs Foundation Trust Aug 2023 - Present
    London Area, United Kingdom
    Ability to build strong relationships with senior managers and medicsExperience of having responsibility for a large staff group or department from an HR/ Administrative perspective Experience of day to day supervision of a member of staff Very organised and has demonstrable administration and support skills, managing conflicting priorities at the same timeHas great people skills with a background working in a professional or customer services environment, who can work with a wide range of stakeholders effectivelyHas excellent written and verbal communication, a demonstrable ability to write and communicate clearly to candidates and stakeholders, as well as the ability to escalate and communicate risks in a timely mannerHas demonstrable experience and understanding of handling sensitive information, keeping a high level of diplomacy and confidentiality with strong attention to detailHas an understanding of doctors in training rotationshas previous experience of working with NHS Medical & Dental national terms and conditions, although this is desirable, along with a good working knowledge of Trac, NHS Jobs and ESR (Employee Staff Record)
  • Chelsea And Westminster Hospital Nhs Foundation Trust
    Medical Workforce Co-Ordinator
    Chelsea And Westminster Hospital Nhs Foundation Trust Jun 2022 - Aug 2023
    London, England, United Kingdom
    Being the first point of contact for all doctors in training queriesEnsuring an effective, consistent HR service is delivered to all junior doctors in trainingmanaging the administration of each junior doctors rotation throughout the yearManaging the on-boarding process; Right to Work checks, Referencing, Occupational Health, DBS checksWorking closely with our internal Recruiting Managers to ensure we are recruiting for any upcoming gaps within the servicesUnderstand the rules and regulations of junior doctors hours and have the ability to build and develop junior doctors rotas
  • Chelsea And Westminster Hospital Nhs Foundation Trust
    Vaccinator/ Administrator Covid Mass Vaccination Programme
    Chelsea And Westminster Hospital Nhs Foundation Trust Mar 2021 - Jun 2022
    London, England, United Kingdom
    Conducting pre-vaccination clinical assessments Reviewing patient medical histories and any potential adverse reactionsConfiguration of their vaccination stationAdministration of the vaccineAdherence to infection control practices between individuals, including PPE useDisposal of clinical waste as per local and national protocols and guidelinesAdherence to data protection and information governance standardsDemonstrates care and compassion to patients, carers and relatives to help ensure high-qualitypatient care is delivered at all timesEnsuring the best possible clinical outcomes by using up-to-date skills and adhering to policiesand procedures
  • Sainsbury'S
    Customer Trading Manager
    Sainsbury'S Jun 2018 - Sep 2020
    London, United Kingdom
    • To take full responsibility for the store in the absence of a manager making sure operational excellence and Safe & Legal standards are maintained • To ensure we continue to meet our KPI targets and sales targets are met during a given period.• To communicate with my superiors on how we can improve the store that would improve the shopping experience for our customers• Taking responsibility for labour management for my store ensuring that we always have enough colleagues working to meet the demand of the store.
  • Sainsbury'S
    Supervisor/ Duty Manager
    Sainsbury'S Aug 2016 - Jun 2018
    London, United Kingdom
    ● Daily Running of the store smoothly managing both employees and customers● Assurance of 100% customer service even during busy periods● Effectively managing operation updates and new promotions● Control shrinkage and waste while maintaining security and product rotation policy● Price reduction to clear damaged and discontinued products● Business analysis on store level on daily, weekly and monthly basis.
  • Appt Corporation (T/A Mcdonald'S)
    Hospitality & People Support Manager
    Appt Corporation (T/A Mcdonald'S) Jul 2015 - Feb 2016
    London, United Kingdom
    •Assisting the Company, People Manager and each restaurant in maintaining high standards of hospitality, and recruiting and retaining the highest calibre of employees• Liaising with the recruitment team on a regular basis, ensuring initial checks and all aspects of the hiring process are met, keeping records, data and files secure• Managing employee relations issues; including disciplinary actions and grievances, in a confidential and professional manner• Implementing and planning Customer Care Orientation and Training sessions and holding Bi- annual Hospitality conference• Facilitating Exit interviews and communicating opportunities Key Achievements• Designing and conducting a successful hospitality training programme for 26 McDonald’sRestaurants
  • Carnival Cruise Line
    Entertainment Staff (Social Host/Youth Staff)
    Carnival Cruise Line Jan 2012 - Feb 2015
    World Wide
    • Running and maintaining multiple activities, ensuring the entertainment and satisfaction of all guests including children under the age of 11• Focusing on customer needs, engaging and communicating with hundreds of guests at a time• Gaining excellent time management skills and the ability to work in a constantly fast paced, busyenvironment• Effective teamwork when working with colleagues, managing tasks and sharingresponsibilities, and working on own initiative• Ability to negotiate challenging or dissatisfied guests calmly and effectively, often resolvingwithout the need of escalationKey Achievements• Exceeding targets relating to customer satisfaction – percentage of complaints significantly lower than others in a fleet of 24 ships• Maintaining a positive and energetic attitude whilst being on continual duty for six months• Dealing with the 3143 passengers and keeping them calm, safe, entertained and informed inexceptional circumstances during cruise ship fire and being stranded at sea for 5 days
  • Private Household
    Governor / Teacher
    Private Household Jan 2011 - Nov 2011
    Moscow, Russian Federation
    • Creating a stimulating, nurturing and safe environment for the children• Demonstrating the use of manners and social etiquette• Negotiating travel and transport, often at short notice whist ensuring the needs of the childrenare continually met
  • Royal Palace Of Malaysia
    Royal Governor / Teacher
    Royal Palace Of Malaysia Oct 2009 - Aug 2010
    Kuala Lumpur, Malaysia
    • Organising an intensive activity schedule and handling financial expenses• Tutoring and educating children and providing day to day care• Planning and organising events for up to 500 guests• Ensuring needs and requirements of the family are met as required including functions andtravelling overseas
  • Itn Mark Education
    Sen Teaching Assistant
    Itn Mark Education Mar 2005 - Oct 2008
    London, United Kingdom
    • Teaching and supporting children with special educational needs• Supervising class and assisting with personal care• Working with small groups of children and supporting learning in maths and other subjects• Assisting in all areas of classroom activity
  • Disney Cruise Line
    Youth Activities Counselor
    Disney Cruise Line Nov 2007 - Jul 2008
    World Wide
    • Ensuring safety, security and entertainment of children at all times• Planning, organising and implementing programmes of activities• Managing and entertaining very large groups of up to 500 children aged from 18 months – 19 years

Mike Flaherty Skills

Hospitality Event Planning Event Management Customer Service Hotels Training Social Media Tourism Cruises Entertainment Hospitality Industry Education Recruiting Time Management Management

Mike Flaherty Education Details

  • Uxbridge Colleage
    Uxbridge Colleage

Frequently Asked Questions about Mike Flaherty

What company does Mike Flaherty work for?

Mike Flaherty works for Oxford University Hospitals Nhs Foundation Trust

What is Mike Flaherty's role at the current company?

Mike Flaherty's current role is Medical Workforce Advisor.

What is Mike Flaherty's email address?

Mike Flaherty's email address is mi****@****ail.com

What schools did Mike Flaherty attend?

Mike Flaherty attended Uxbridge Colleage.

What are some of Mike Flaherty's interests?

Mike Flaherty has interest in Swimming And Scuba Diving, Films, Reading, Music, World Travel, Gym.

What skills is Mike Flaherty known for?

Mike Flaherty has skills like Hospitality, Event Planning, Event Management, Customer Service, Hotels, Training, Social Media, Tourism, Cruises, Entertainment, Hospitality Industry, Education.

Who are Mike Flaherty's colleagues?

Mike Flaherty's colleagues are Daniel Horwell, Ganesh Sathanapally, Ross Mcdonald, Lavinia Brebenel, Alexandra Boampong, Samantha Collins, Małgorzata Nowostawska.

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