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Mike Freer Email & Phone Number
Information Security Engineer II
at
Broadway Bank
3 work emails found
@dynatouch.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Security Engineer II
Location
San Antonio, Texas, United States
Who is Mike Freer? Overview
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Quick answer
Mike Freer is listed as Information Security Engineer II at Broadway Bank, based in San Antonio, Texas, United States. AeroLeads shows a work email signal at dynatouch.com and a matched LinkedIn profile for Mike Freer.
Mike Freer previously worked as Network Administrator at Attainx, Inc. and Network Administrator at Knight Office Solutions. Mike Freer holds Associate Of Arts And Sciences - Aas, Computer And Information Systems Security/Information Assurance from San Antonio College.
Company email context
Email format at Broadway Bank
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*@dynatouch.com
74% confidence
AeroLeads found 3 current-domain work email signals for Mike Freer. Compare company email patterns before reaching out.
Profile bio
About Mike Freer
Highly skilled and results-driven professional with a proven track record in leadership, networking, and VoIP phone systems. As a Tier 3 Network Administrator at Knight Office Solutions, I demonstrate strong leadership as an escalation point for all network issues, insight, and training. My proficiency extends to configuring, installing, documenting and troubleshooting sophisticated network solutions; including Sophos, Cisco Meraki and SonicWall firewalls, and utilizing advanced troubleshooting techniques.
Listed skills include Computer Hardware, Computer Hardware Troubleshooting, Hardware Installation, It Hardware Support, and 10 others.
Current workplace
Mike Freer's current company
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8 roles
Mike Freer work experience
A career timeline built from the work history available for this profile.
Network Administrator
Current
Oct 2024 - Present
Network Administrator
- Provide Level 2 & Level 3 Support to diagnose and remediate network outages, resource access, device connectivity, and Wi-Fi issues
- Configure, Support, Document and Install Cisco Meraki, SonicWall and Fortigate Firewalls
- Configure, Support, Document and Install Unifi, Meraki and Aruba InstantOn Wireless Access Points, providing an optimal Wi-Fi experience
- Configure Site-to-Site and Remote Access VPNs, ensuring access to remote resources
- Configure Firewall rules to allow or deny access, to and from, specific network zones or hosts
- Configure Geo-IP Filtering, Application Filtering, and Content Filtering optimizing network security
Apr 2024 - Oct 2024
Field Engineer / Tier 2 Support
- The primary escalation point for Networking and VoIP Phone issues
- Orchestrate the configuration and deployment of VoIP phone systems at an enterprise scale, consistently meeting and exceeding project deadlines
- Provide comprehensive training on VoIP phone usage, specializing in Yealink and Polycom phones, ensuring seamless integration for end-users
- Diagnosed and swiftly resolved network issues and outages related to ISP or device failures
- Install, Configure, Document and Support Sophos and Cisco Meraki Firewalls for LAN, VLAN, and WAN access
- Execute precision when installing Unifi and Aruba InstantOn Access Points and switches
Apr 2023 - May 2024
Field Service Technician
- Install VoIP phones with precision at customer sites, ensuring optimal functionality
- Engineer robust phone domains and configure user profiles, permissions, call routing, call queues, and auto attendants
- Collaborate seamlessly with Customer IT teams and ISPs to determine VLANs and static IP assignments
- Configure Mikrotik routers on customer networks, establishing dedicated paths for VoIP phones
- Execute flawless installations and configurations of Unifi Access Points, enhancing Wi-Fi network coverage
- Collaborate with Customer IT departments to implement firewall rules for VoIP phones
Apr 2022 - Apr 2023
Tier 1 Noc Support Technician
- Monitor and support microwave networks, responding to alarms promptly via multiple channels
- Adhere to SLAs for acknowledging, responding, and escalating network issues
- Manage ticketing system efficiently, from opening to tracking and closing tickets
- Dispatch technicians for onsite maintenance and hardware replacement, ensuring swift issue resolution
- Maintain clear communication with customers, providing updates on progress and outlining next steps
- Utilize network diagrams to streamline troubleshooting processes
Jan 2022 - Apr 2022
Customer Support Specialist
- Deliver top-notch remote support for hardware, software, and SaaS, consistently exceeding client expectations
- Monitor alerts for offline systems, adhering to SLAs for maintenance and issue resolution
- Utilize Team Support ticketing system proficiently, for opening, tracking and closing tickets
- Demonstrate strong troubleshooting skills using Windows control panel and CLI
- Deploy hardware and software, both onsite and remotely, ensuring seamless functionality
- Conduct customer satisfaction surveys and calls, maintaining a high NPS score
Mar 2019 - Jan 2022
Installation Technician
- Install and troubleshoot alarm equipment and IoT devices with precision
- Cultivate strong communication skills to explain installation and troubleshooting processes to customers
- Establish robust in-home network connections for seamless communication of alarm and IoT equipment
- Terminate and run CAT5E cable for IP Cameras, demonstrating proficiency in structured cabling
- Provided expert diagnosis and resolution of problems related to CAT5E cable, PLC and POE communications, and Wi-Fi and cellular communication/interference
- Train customers on product usage and set up the customer mobile app for remote access
Feb 2015 - Mar 2019
1 education record
Mike Freer education
-
San Antonio College
FAQ
Frequently asked questions about Mike Freer
Quick answers generated from the profile data available on this page.
What company does Mike Freer work for?
Mike Freer works for Broadway Bank.
What is Mike Freer's role at Broadway Bank?
Mike Freer is listed as Information Security Engineer II at Broadway Bank.
What is Mike Freer's email address?
AeroLeads has found 3 work email signals at @dynatouch.com for Mike Freer at Broadway Bank.
Where is Mike Freer based?
Mike Freer is based in San Antonio, Texas, United States while working with Broadway Bank.
What companies has Mike Freer worked for?
Mike Freer has worked for Broadway Bank, Attainx, Inc., Knight Office Solutions, Ics- It, Voice & Video, and Spectrumvoip.
How can I contact Mike Freer?
You can use AeroLeads to view verified contact signals for Mike Freer at Broadway Bank, including work email, phone, and LinkedIn data when available.
What schools did Mike Freer attend?
Mike Freer holds Associate Of Arts And Sciences - Aas, Computer And Information Systems Security/Information Assurance from San Antonio College.
What skills is Mike Freer known for?
Mike Freer is listed with skills including Computer Hardware, Computer Hardware Troubleshooting, Hardware Installation, It Hardware Support, Customer Service, Customer Satisfaction, Customer Support, and Customer Engagement.
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