As an Enterprise Cloud and Networking Solutions Consultant at US Signal, I leverage my expertise in enterprise cloud, colocation, disaster recovery, security, and network/fiber solutions to provide exceptional service to our clients. With a strong focus on building and maintaining client relationships, I excel in delivering client-centric product solutions through comprehensive sales needs analysis.Key Responsibilities:Conduct thorough sales needs analysis with new and prospective customers, ensuring a deep understanding of their unique requirements.Develop and present client-centric product solutions that address the communication needs of small and mid-sized businesses.Act as a trusted advisor, leveraging my broad technical knowledge to guide clients in making informed decisions.Serve as a consultant, providing valuable insights and recommendations to optimize their IT infrastructure and operations.Take on project management responsibilities to ensure smooth implementation and delivery of solutions.Collaborate closely with cross-functional teams, including technical experts, to design and deploy tailored solutions.Maintain strong industry knowledge and stay updated on the latest trends and advancements in computing hardware, SaaS, DevOps, and web hosting.Utilize customer relationship management (CRM) systems to track and manage sales activities, ensuring efficient pipeline management.Represent US Signal with professionalism and integrity, consistently upholding our values and commitment to exceptional customer service.

In this role I identified potential client opportunities and generated new business. I was responsible for nurturing and growing our relationships with customers by owning accounts and delivering exceptional performance and service.

-Revenue retention of 125 critical accounts, assisting them to leverage our products for continued growth-Problem solve specific customer needs by collaborating internal team resources -Forecast and track a base of 125 accounts to deliver quarterly account analytics and technology reviews-Identify and expand opportunities within my mid west territory; collaborate with other sales teams to attain rapid growth accounts-Build and maintain strong, long-lasting and trusted customer relationships-Extensive utilization of Salesforce CRM to keep consistent track of my clients and manage opportunities in my pipeline throughout the year

The team lead for Liquid Web's Strategic Solutions department is responsible for overseeing all complex sales that are funneled to the team while also working with complex sales opportunities of their own. Complex solutions being those outside of the standard product offerings, and solutions requiring engineering services.

Managing current partners, assisting them with bringing clients to Liquid Web while also onboarding new partners.

- Provide professional and friendly sales support consistently via telephone and electronic help desk.- Maintain a deep understanding of Liquid Web products.- Operating system and application installation/configuration.- Outbound calling to targeted supplied leads.- Provide consultation services to business professionals, including executive leaders.- Communicate and present to customers by phone, online and in-person.- Utilize a Sales Force CRM tool to manage contacts and leads.- Identify industry trends and recommend new product ideas.

Position Summary: Primarily responsible for providing customer service, consistent with Easy Sales and Service standards. Responsible for role modeling and coaching selling behaviors. Sold electronic devices and provided consumers with information regarding technology. Assisted Staples customers with shopping decisions. I managed inventory and helped customers check out of the store with their items.