-Forecasting and managing inventory for four North American offices-Ordering product from all over the world - Importing and Exporting-Generating quotations for Sales Team-Expediting Orders-Pricing and Arranging Air Freight-Troubleshooting problems and resolution of them-Part Number and Pricing Maintenance

Management Responsibilities:-Responsible for supervising the daily operations of the entire company -Making vital day-to-day company decisions -Conflict resolution and customer disputes-Developing training handbooks and implementing it with new hires-Supporting the Sales Team with information and lead generation-Onsite support for Sales Reps to determine a customer’s exact needs-Developing corporate strategies to generate growth and maintain current business-Synchronization between departments to maximize efficiently-Involved in the interviewing and hiring of new employees-Giving product seminars to update coworkers on new products and protocol changes-Following up on orders to ensure customer satisfaction to encourage repeat business Purchasing Responsibilies:-Coordinating with sales reps to determine customers’ specific needs-Ensuring stock levels on a very large inventory of items-Cultivating relationships with over a thousand different suppliers to source a wide variety of products and compiling competitive prices-Sourcing of suppliers, setting up credit terms and maintaining those relationships-Working within customer deadlines to ensure they have stock and avoid downtime-Inside sales support and customer service-Assessing projects and determining which ones need prioritizing-Creating SKU’s in a database and updating over three thousand items -Expediting orders and quotations to ensure customer satisfaction-Coping with logistical issues and restrictions and arranging deliveries-Importing products from the United States and dealing with exchange rates, duty and brokerage-Negotiating favourable payment terms with prospective suppliers-Disputing industry wide increases to maintain costs and remain competitive-Exploring cost cutting initiatives on a regular basis and when a product is ordered to increase existing margins