Mike Graczyk Email & Phone Number

Woodland Hills, CA

• Provide desktop, VoIP, and LAN/WAN support.
• Administer Microsoft Sever 2008 and Active Directory in five offices for 70 users.
• Avaya VoIP phone system administrator for 300 users in 18 locations.
• Manage and install Cisco switches, wireless access points, and WAN connections.
• Deployed Microsoft Windows 7 and Office 2010 on Dell Latitude laptops.

Salt Lake City, Utah

• Provide network server administration and commercial ad insertion support.
• Provide server, desktop, and LAN/WAN support for sixty users in three offices.
• Ensure compliance with security standards including virus protection, OS/application patching and security policies for access control/software compliance.

Salt Lake City, Utah

• Administer and manage the network servers in three separate offices.
• Maintained the integrity of nine servers running Windows 2003.
• Troubleshoot problems involving Lotus Notes, Microsoft Office, and Windows XP for 150 users in three separate facilities.
• Installed 100 Dell Optiplex pc’s and Latitude laptops for pc replacement project.

Goleta, CA

• Supervised a four person staff ensuring the integrity of the digital cable network, file servers, company e-mail, personal computers, internal and customer phone systems.
• Supervised two network administrators in Bakersfield and Santa Barbara.
• Hired and trained five employees in the areas of network administrator, helpdesk coordinator, pc specialist, and a telephone technician for sites in two cities.
• Advised IT Manager during yearly budgets regarding the software and hardware needs for more than 10 company departments.
• Procured and installed Cisco switches, Dell servers, and Microsoft software for six offices.
• Maintained Cisco VoIP, Aspect telephone system, and two LAN’s which resulted in 95% uptime during business hours.

Goleta, CA

• Administered and maintained the integrity of company’s local area network including e-mail, user accounts, servers, and network resources.
• Created and maintained user and e-mail accounts through Active Directory on Windows 2000 server and Windows Exchange 2000.
• Planned and installed category 5 wiring, network racks, and Cisco switches in three offices that served over 100 users.
• Maintained enterprise back-ups using Legato and Veritas Back-Up Exec software.

Bachelor Of Science (Bs), Physics

Credential, Computer Network Specialist