Responsible for retaining and growing a multi-million dollar GPV customer base Works closely with Square's Food & Beverage accounts and consults sellers on how to grow revenue while utilizing Square's omni-channel SaaS platformUnderstands customer needs to help achieve their business goals through Square and effectively and strategically address customer concerns Works cross functionally with our Sales, Support and Product teams to ensure the best possible customer experience and to grow our managed accounts program.

Manages a diverse pipeline of businesses and prioritize outreach to accelerate sales cyclesReaches out to businesses in your pipeline at scale through cold calling, emailing and social sellingPromotes urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can helpLeverages relationships with prospective customers and strategized with Business Development Representative and Account Executive teams Consistently attains and exceeds monthly sales quotas

Accountable for the relationship management of assigned customer base and ensuring that all customer requirements are identified and metServes as a key interface or liaison between the customer, account executives, SMB sales support and marketing teamsProvides strong relationship management, sales support and account maintenance/management skills in order to ensure a high level of customer satisfactionPromotes customer confidence in NCR, which ensures a long term business relationshipRecognizes the customer’s key challenges in their business operations and identifies products and solutions to the customer’s area of needLeverages all of NCR’s support groups and internal resources in order to service the customer, in order to retain and grow the level of businessIdentified root causes of issues after investigating metrics that would lead to improvements and makebusiness processes more seamless between departments

Sales Specialist Identified potential prospects and exceeded activity quota through consistent outreach viacalls and emailsLeveraged relationships with prospective customers and strategized with BusinessDevelopment Representative and Account Executive teamsManaged opportunity progress via Salesforce reporting and analyticsNCR’s Presidents Club Winner - 120% sales attainment - $2 million+ sales revenue

Responsible for Silver product offerings to current customers and driving new business to a list of prospects as assigned; Requires strong relationship management, sales support, and account management skills in order to ensure a high level of customer satisfaction and work to maximize revenue and profitability

Metro AtlantaSells diverse suite of products to consumers and small businesses, handling all administrative aspects of the sale (contracts, credit checks, etc.)Proactively works with different departments within the company ensuring an overall great customer experience for new and existing customers.Negotiated Terms and wrote contracts to close salesSells Development – Business and Consumer Accounts Small Business SMEMikegreenmba@gmail.com912-713-5654

Helped raise branch’s service quality index score by establishing new corporate and retail customersMarketed to local business partners and decision makers to gain new businessActed as Diversity Representative for Savannah area, serving as a liaison between corporate office and local retail branches, to help incorporate diversity in all aspects of departmental functionsNegotiated Terms, Sold Insurance Protection products and wrote contractsProvided support to the sales team, ensuring all sales and service objectives were metHelped branch receive several package awards for highest sales in the region Mikegreenmba@gmail.com912-713-5654