I create and manage estimates and jobs in the residential, multihousing, retail and industrial lines of business. I meet with clients, develop quality and competitive estimates, manage work through completion, review budgets and communicate progress with clients and management.Some of the duties I preform include creating accurate scopes: including accurate floor plans and multi-level/roof sketches in Xactimate. I have a working knowledge of building codes. I create and adhere to acceptable budgets and address overages as they present themselves. I oversee a construction schedule and work with trades and management to ensure work is completed on time. Identify and present solutions when additional resources are needed. I am proficient with source removal, decontamination, mitigation, containment, ventilation, contents and deodorization techniques, including investigative demolition. I work out state when catastrophes occur.

Estimated damage repairs and remodeling projectsOversee restoration and reconstruction work for commercial and residential projectsReview insurance estimates, sub-contractor invoices accuracyResponsible for obtaining sub-contractor estimates and bidsCollaborated with adjusters to come to an accurate and fair settlement for our clientsWork with Project Coordinators to ensure jobs are completed with quality and within budget

Project manager at Tyndall Air Force Base for mitigation, after Hurricane MichaelIdentify opportunities to generate additional revenue Assist in acquiring new customers Develop project schedules, plan materials, and purchase ordersDevelop, design and produce company brochures and flyers• Communicate with clients for service delivery within our terms and conditions

Supports/builds overall marketing relationships with adjusters, property managers, and others Oversees and supports accounts receivable and collections Supervises activities of restoration and reconstruction workReview estimates, invoices, and receipts for accuracy Collaborates with adjusters to come to an accurate and fair settlement for our clientsWorks together with Project Managers to ensure jobs are completed with quality and in budget

Investigates multiple-line claims of moderate to severe complexity.Resolves issues in coverage, liability, and the value of claims.Review estimates, invoices, and receipts for accuracy.Negotiates, settles, and/or resolves claims and assists in suits, meditation, and arbitration.Collaborates cross-departmentally for referral submissions and share risk reports.

Ability to establish good working relationships with co-workers and internal business partners.Selected as a Proactive Quantity Reviews adjuster – Internal Audit file reviews.Customer Loyalty and Resolution metrics are some of my biggest strengths.Knowledge of construction and damage estimating allows for excellent rapport with insureds and their.contractorsExcelled at on-site settlements.Member of The Hartford’s “Break-it” team.SCR of the month for September 2012.Self motivated, with a strong desire for excellence and positive results.

Provided field and desk adjuster training to adjusters.Field adjusting - catastrophe field adjusting, field re-inspections and daily field adjusting.Assisted in the management of CAT adjusters on a CAT assignment.Desk adjusting – catastrophe and daily claims including supplements, re-inspections and settlements.TPA office claim file review/settlement experience.Legal, Arbitration and Appraisal claim experience.Field adjuster file review.97% approval rating in customer service measured through customer service surveys.