Mike Hale Email & Phone Number

Milton Keynes, Gb

Milton Keynes, England, United Kingdom

• Project & Delivery Manager for multi-year digital transformation program (~£4M p.a.) with the goal to integrate self-service digital journeys (e.g. payments, debt restructure, budget planning) for clients in financial difficulty seamlessly with call centre agents served by Debt Manager SaaS product. The program consists of migration and assimilation of multiple end of life Financial Support products into the target SaaS platform.• Directed root and branch review of project plan and delivery approach within first 3 months of joining, facilitating multiple group stakeholder workshops to improve scope understanding, prioritisation using MoSCoW, and estimation quality.• Defined a program roadmap for the remaining delivery through to 2027 plotting prioritised product increments aligned to end of service life deadlines.• Trusted partner status with stakeholders at all levels, product owners and change organisation achieved through open & transparent collaboration and well defined governance.• Restructured project delivery away from waterfall technical stream deliverables to agile business value increments.

London, United Kingdom

Responsible for delivering best in class value-driven, resilient, feature rich and regulator compliant projects and features for Credit Risk web front-end and warehouse applications using Agile, Waterfall and Hybrid delivery models to suit. Achieved by managing multi-skilled global hybrid agile IT teams (60-80 people, 5M+ budgets) consisting of both in-house, managed capacity, managed outcome, and contractors to deliver Credit Risk Data Warehouse & Marts, Reporting tools & BI dashboards plus Credit Approvals web and mobile workflow applications, while complying with global regulator and internal controls and deadlines.Credit Risk | JIRA | Confluence | Structure | Advanced Roadmaps | Budgets | Forecasts | Project Planning & Delivery | Product Manager | Project Manager | MS365 | Teams | Managed Capacity | Managed Outcome | Agile | Scrum | Waterfall | SDLC | Application Owner | Disaster Recovery | Controls | Regulator Compliance | SOX | BCBS239

London Area, United Kingdom

Working on-site for a client: migration of end user computing reports to a Credit Risk Data Warehouse. Responsible for end-to-end delivery defining and building star schema Kimball models, ETL specification & build, testing oversight, implementation and support.Data Warehouse Design & Delivery | Project Management Consultancy | Vendor Management

Client-facing consultant defining and delivering technical training offerings to non-technicians to tailor a web-based software product supporting Children & Families services in Local Government.

Start-up partnership developing Data Quality Management & Master Data Management tools targeted for use in large scale organisations. Also provided Project Management, Data Migration, Vendor Delivery Management, Data Warehouse database design and development services.

United Kingdom

Client-facing consultant delivering Kimball data models, Oracle database support, Data Quality Management tools to Police, Probation and Home Office.