Mike H. Email & Phone Number

Addison, Texas, Us

Addison, Texas, Us

Miami, Fl, Us

Here, I lead a team of 29 IT professionals with an annual budget of $10 million that implement solutions and provide account management for transportation companies. I skillfully drive the project management process to ensure budget compliance and customer satisfaction. Oversee and manage all 3rd party vendors involved. Leverage data analytics, performance metrics, and communication competencies to report progress to executive leadership.➥ Fostered an environment of cross-functional collaboration and knowledge sharing. Successfully coached, mentored, and empowered direct reports to leverage data analytics and performance metrics to set clear expectations for employees and leverage technology to increase reporting capabilities.➥ Spearheaded and implemented new processes that led to increased accountability and efficiency. Process improvements led to an overall decrease in 4 FTE which reduced labor costs by 11% year over year. ➥ Created and implemented a new onboarding process for new clients that reduced overall cost and time investment by 70% in 6 months.

Phoenix, Arizona, Us

MiTek, a family-owned and operated business, lead by its Founder and CEO Loyd Ivey is one of the nation's largest U.S. manufacturers of audio products. MiTek Corporation's experience in designing, manufacturing, and selling high performance commercial, mobile, residential, marine, and motorsports audio has created some of the best equipment on the market, sold in over 80 countries worldwide.As the Director Operations Logistics, internally known as the Director of Manufacturing and Logistics for MiTek, Mike Hambrick is spearheading a system-wide manufacturing operations, while managing the headquarter facility and corporate logistics for global manufacturing leader with multiple facilities. Manufacturing spans sheet metal, powder coating, roto-mold, woodfab, and electronic assemblies for consumer audio applications and commercial mass communications including airports, government buildings, and schools. Logistics includes international and domestic rail, LTL, small parcel, and inbound/outbound containers.► Reduced YoY LTL cost per shipment by 11% through renegotiating carrier contracts, improving consolidation efforts, and lowering the total freight spend 3% for all transportation with total YTD shipments at 2%► Advanced to direct the manufacturing operations leadership team of 8 overseeing TX, AZ, IL, and WI to streamline operations, metrics, and ISO practices► Introduced manufacturing metrics for AZ to standardize company-wide manufacturing metrics to meet the increased demand of 32% with company growth of 26% and deliver on-time shipment commitments 94% ► Established and achieved on-time work order completion goal of 96% in TX, WI, IL, and AZ improving by 20% YTD for 2018

Phoenix, Arizona, Us

As the Operations Logistics Manager, internally known as the Facility and Corporate Logistics Manager for MiTek, Mike Hambrick orchestrated the facility management and logistics, overseeing production, warehousing, transportation, and warranty for the company’s largest division producing 88% of Mitek’s total revenue. ► Transformed time work order completion from 82% to 97% by identifying scheduling gaps, workload prioritization, implementing accountability policies, and improving efficiencies by applying lean practices to ensure on-time customer product shipments in 18 months► Managed $8M a year in P&L spend while driving growth to $40M in revenue► Advanced facilities from ISO 9001:2008 into ISO9001:2015 standards ahead of schedule► Refined labor to revenue 5% YoY by reducing overtime 50% and lowering expenses by 13%, reducing total operating cost by 8%

Phoenix, Arizona, Us

As the Logistics Manager, internally know as the Corperate Logistics Manager for MiTek, Mike Hambrick aligned the local distribution and transportation divisions for the company, while managing an annual budget of $3M+► Instituted a Corporate Carrier Scorecard to itemize, reduce carrier freight spend and performance numbers, and improve carrier performance; KPIs include spend, on-time service levels, cost per lb., claims, length of haul, transportation cost vs. revenue by location► Lowered transportation cost by 16% with enhanced visibility from the scorecard, 2015 ► Reduced freight claims by $20K over prior year through training for pallets and packaging ► Improved on-time delivered service through upgrading carrier visibility and accountability by 94% in 2014 to 98% in 2015► Streamlined RFPs and directed carrier contract negotiations using 3PLs

Phoenix, Arizona, Us

As the Distribution Manager for MiTek, Mike Hambrick optimized shipping operations with annual revenue of $40M by working cross-functionally to facilitate a safe work environment, reduce shipping errors, and improve distribution efficiency reducing labor costs.► Established quantifiable metrics to use as KPIs for warehouse operation improvement► Maximized efficiencies to reduce labor cost $100K using KPIs to eliminate waste; lines/order per hour, labor to revenue, cost per order, and daily averages to optimize workforce planning and reduced total cost per shipment from $7.57 to $4.91 and save annual labor costs $135K+ ► Reduced shipping errors by 73% YTD compared to 2010, saving $8K annually by improving employee training and accountability with errors remaining low for 4 years► Improved carrier relationships to ensure on-time pickups and deliveries with minimal issues, increasing shipping on-time performance from 91% to 96% out the door► Upgraded monthly cycle count accuracy 4% for $11M inventory by improving knowledge, streamlining the organization, and managing accountability of inventory counting

UPS Freight is the Less-Than-Truckload (LTL) trucking division of UPS. United Parcel Service (UPS) is an American multinational package delivery and supply chain management company.As a Terminal Manager for UPS Freight, Mike Hambrick directed 40-door LTL terminal with 96 Union employees, while overseeing $80K per day in revenue, increased terminal efficiencies by improving employee relations and accountability.► Cultivated relationships and communications with the local union to improve employee relations and overall terminal performance► Prioritized UPS Safety standards by facilitating daily employee communications and engagement ► Liaised with UPS corporate offices to meet and ensure timely terminal environmental standards ► Improved terminals physical condition to promote a cleaner, safer atmosphere for employees

Waco, Texas, Us

Central Freight Lines, with headquarters in Waco and regional offices in Dallas, Fort Worth, Houston, and San Antonio, is one of the oldest continuously operating Texas motor carriers, the state's largest intrastate motor carrier, and a southwestern regional interstate motor carrier. As a Terminal Manager for Central Freight Lines, Mike Hambrick propelled this 535-door terminal to surpass all production targets by analyzing historical data, defining needs, devising a strategic plan, and holding managers accountable to achieve goals. Tracked metrics and ignited staff to out-perform, boosted hourly personnel accountability, and mentored managers on cost control and expanding labor vs. revenue percentages.► Reduced accidents, lengthening hours between lost time accidents 114% and increasing miles between driving accidents 95% by teaming with Safety department to institute a safety program► Improved terminal productivity 10% and drove MoM productivity 2 consecutive years by expanding process tools, eliminating redundant work, and increasing employee accountability► Liaised with the top 10 revenue accounts to strengthen relationships and improve customer satisfaction, reinforcing company integrity and service standards with challenged customers

Waco, Texas, Us

As an Assistant Terminal Manager for Central Freight Lines, Inc., Mike Hambrick led the daily inbound, outbound, and city freight operations for 360+ employees moving 4,500 daily shipments, including 5 operations managers, 22 supervisors, 30 office staff, 198 dock workers, and 129 drivers. Accountable for daily maintenance issues for 150 tractors and 600+ trailers, plus accounting, personnel, training, warehouse operations, and customer service with 3,000 outbound and 1,500 inbound bills per day.► Resolved goal achievement failures and propelled this 535-door terminal to surpass all production goals by analyzing historical data, defining current needs, devising a strategic plan, and holding managers accountable to plan goals. ► Tracked metrics daily and challenged staff to out-perform. Boosted accountability of hourly personnel and mentored managers on the role of cost control and how to expand labor vs. revenue percentages rather than pills per hour productivity.► Decreased freight claims from 4.5% to 2.0% in less than 1 year and improved customer service by employing loading techniques and tools to increase load average per trailer. Enforced the last 10-feet rule and held managers accountable for proper blocking and bracing.► Boosted on-time destination for outbound service from 96 % to 98% by mandating use of the company process tool kit, including unmanifested shipment reporting of shipments not moving due to service issues, and fostering a customer-focused atmosphere company-wide to ensure no shipments were left behind.

As an Assistant Terminal Manager, Mike Hambrick maximized the daily inbound, outbound, and city freight operations for this large LTL freight terminal with 120+ employees moving 1,200 daily shipments. Oversaw warehouse operations, customer service, and accounting with accountability for HR, including hiring, benefits enrollment, training, and scheduling. Exceeded production goals by crafting and rolling out reports, spreadsheets, and process improvements. ► Resolved customer concerns, optimized team development, and leveraged expertise in current DOT laws/regulations on ensure hazmat safety and adherence with hours of service.► Pushed revenue growth up 25% over previous year by partnering with sales staff to promote a customer-focused environment, instill a sense of urgency, and ensure satisfaction of customer demands and needs.► Attained #1 terminal ranking for claims prevention company-wide by challenging and holding operational staff accountable.