Mike Hancock Email & Phone Number

Bournemouth, England, Gb

London, England, Gb

London, England, Gb

Managing Post Office’s End User Compute managed service partner and other related Technology suppliers and developing the relationship with Post Office partner to resolve the outstanding commercial issues that have arisen since service commencement in May 2022.Working with the stakeholders managing the device technology in over 11,500 Post Office branches and the Colleague Tech team who manage the technology that supports over 3,000 employees. Working with the teams to develop the spend forecast for the coming 2.5 years and working with Procurement and Legal teams to develop the Board Paper required to extend the service contract and committed spend over the next 30 months. Assisting in maturing the processes and reporting for the IT Strategic Supplier Management team, including the development of a Sourcing Pipeline (to illustrate to Senior Management which sourcing activities need to occur when and highlighting resource limitations and bottlenecks over the next 36 months) and the supplier performance and relationship statuses monthly to the Technology Senior Leadership Team.

Technology, Digital and Data sourcing, procurement, contract, vendor and supplier relationship management specialist interim.

Bristol, Gb

Copenhagen, Dk

Building and developing out a new Strategic Vendor Management team & capability within the Global Technology / OCTIO departmentFrom 1 August 2019, I became accountable for Technology's development of strategic sourcing strategies & the alignment with Procurement's associated Category Plans which is helping ensure best value for money for the >$1bn spend externally and on internal resources/headcount. From 1 January 2020, I became accountable for the Global Vendor Management Office capability (which includes Contract Management and Vendor Management of our Technology Vendors) and the overall long term capability maturity plans for CM, VM/SRM, SVM & Sourcing.Led the team that consists of nearly 20 employees across UK, Denmark, Germany, India and The Philippines. Onboarding, coaching and mentoring the team to mature the capability and to support their career progression and plans.

Reading, England, Gb

Accountable for managing:- vendor/relationship management of strategic software vendors, including Oracle, Microsoft, VMWare, Redhat, IBM, Salesforce, BMC, Micro Focus and others,- the SAM capability and SAM Service outsource provider,- SAM and licence management of vendors outside the scope of outsource- SAM policies, procedures and processes- external software vendor audit defence- developing sourcing strategies for the strategic software licensing and maintenance & support with alignment to gCTIO strategies- managing our Group as a partner/supplier for the services they provide to the UK operating business

Reading, England, Gb

Led the IT Strategic Sourcing transformation programme from an IT Sourcing, RFP/Procurement lifecycle, Commercial, Contract Negotiation and Supplier Relationship Management perspective delivering significant benefits, including operating model simplification, multi millions in Opex savings and enhanced processes & governance.Awarded contracts to two partners and working towards ISO44001 Collaborative Business Relationship standard with those partners.

Fareham, Hants, Gb

Led a team of three to develop Level 1, 2 and 3 Category Strategies to support business as usual spend of ~£50m per annum plus significant capital programme spend (including the delivery of a world first – a safety assured private cloud).• Supported six Enterprise Architecture led transformation programmes delivering a completely refreshed end user experience including the unpinning infrastructure. • Supporting the move to XaaS, including Software as a Service product (Office 365, Exchange & SharePoint Online and others including Jira, Adobe, Autodesk, Planview/Innotas, etc) and Infrastructure and Platform as a Service from Microsoft Azure, Amazon Web Services, Google Cloud Platform, UK Cloud and Virtustream.• Supplier manage relationships with key suppliers, including BT, Vodafone, Capgemini, Lockheed Martin (Leidos), Adobe, Microsoft, Checkpoint and CISCO• Led the delivery of greater than 200% annual savings target

Reading, England, Gb

The role required me to benchmark the current processes & frameworks, current supplier relationship status & to then develop a IT sourcing strategy (signed off by Group CIO, Group Procurement, UK procurement & Finance) and IT Supplier Relationship Governance Framework that evolves the way that Telefonica UK IT work with and manage their suppliers & partners.I also led the development of the agenda and presentation of the first IT Supplier Day held at Telefonica focussing on our relationships (not only us with suppliers, but across suppliers to Telefonica) and collaborating across our IT Ecosystem.

Bournemouth, Dorset, Gb

Joined the Group Sourcing team to manage the IT Category. The approximate annual spend operating budget with third parties of £30M per annum plus project activities. Uncovered various opportunities within Group IT that grew the Group Sourcing IT team to three staff during the initial 9 months• Assisted in the implementation of Oracle eSourcing• Work within a virtual team that could include project managers, business analysts, individual business IT Directors and senior executive and board members.• Explain the key risks and benefits of the commercial and contractual terms to operational and financial business sponsors, senior executive for approval and final signatures.• Negotiate business requirements from initial requirement building to CBA to executed contract.• Delivered in excess of £2 million savings in 2010.• Negotiated with leading technology vendors including Cisco, BT, Avaya and outsourced arrangements

Kista, Stockholm, Se

Sourcing Manager IT/SI & IT Sourcing Team LeaderPart of a team that negotiates all 3rd party vendor contracts and commercials for internal use and customer managed contracts. Negotiate business requirements, including requirements for customer's tender responses with the sales team, through the e-Sourcing process (RFI, RFP, RFQ and E-auctions).Liaising with internal customers, HR, IT Managers and senior management to provide key updates as to the negotiation position.Working with the IT Operations, Governance and Legal teams on all new projects to ensure that the contract terms meet the business requirements.Negotiation of SLA's, term length, pricing, warranty, currency fluctuation issues, delivery, termination procedures and other commercial terms.Promoted to Interim IT Sourcing Team Leader after 8 months in the role of Sourcing Manager

Boadilla Del Monte, Madrid, Es

One of a team of three within a new team introduced to reduce revenue and capital expenditure by several million pounds within the UK subsidiary (Abbey) on all renewals and new spends over a specified value.Negotiate spends through the tendering process (RFI, RFP, RFQ and online auctions).Liaising with internal customers, IT Managers and senior management within Santander is also an important role to provide key updates as to the negotiation position.Working with the IT, Retail and Legal teams and the parent group on all new projects to ensure that the contract terms meet the business requirements.Negotiation of SLA's, term length, pricing, warranty, currency fluctuation issues, delivery and termination proceduresManaging supplier relationships with multi million pound contracts including the likes of Symantec, Cisco, BT, Computacenter, etc

Gb

Reporting directly to the IT Director and managing other procurement staff. The role included the negotiation and purchase of IT equipment for 3,200 staff from the data centres' lease to blade servers to a simple replacement mouse. Negotiating long term deals, preferred supplier lists and special bids with manufacturers for annual volumes with the likes of Lexmark, Dell and HP. The other part of my role was to implement the control of software licensing via software asset management for the entire estate and to audit the install base and provide an actual licence position to Microsoft.Project managed the removal of incorrectly installed software and provided the appropriate information to board level directors as to how the company could save money by purchasing through alternate license models.Assisted with the reporting and control of the capital and operational budgets for IT, Property and Telephony.Communicated with key stakeholders in the businesses, IT Helpdesk, IT Staff and suppliersUse of all Microsoft Office 2003 applications including Access, Excel, Outlook, PowerPoint, Project, Visio and Word, Windows XP/2003, Citrix Presentation Server 4, Express Metrix, Support Works Self Service, etc.

Poole, Gb

Software Product Manager, dedicated to supporting the entire Solution Sales team with product and specific licensing knowledge.

Beng (Hons) Design Visualisation, Engineering

Specialist Certificate In Supplier Management

Itil Foundation Certificate In It Service Management