AeroLeads people directory · profile
Mike Hedrick Email & Phone Number
Senior Manager, Operations Risk and Controls
at
CSAA Insurance Group, a AAA Insurer
5 phones found
area 828 and 716
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager, Operations Risk and Controls
Location
Luther, Oklahoma, United States
Company size
Who is Mike Hedrick? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Mike Hedrick is listed as Senior Manager, Operations Risk and Controls at CSAA Insurance Group, a AAA Insurer, a with 5488 employees, based in Luther, Oklahoma, United States. AeroLeads shows phone signal with area code 828, 716 and a matched LinkedIn profile for Mike Hedrick.
Mike Hedrick previously worked as Senior Manager, Operations Risk & Controls at Csaa Insurance Group, A Aaa Insurer and Manager - Business Owner for Conversion and Decommissioning at Csaa Insurance Group, A Aaa Insurer. Mike Hedrick holds Bs, Business from Indiana University Bloomington.
Company email context
Email format at CSAA Insurance Group, a AAA Insurer
This section adds company-level context without repeating Mike Hedrick's masked contact details.
CSAA Insurance Group, a AAA Insurer
Review company-level records connected to Mike Hedrick before choosing the right outreach path.
Profile bio
About Mike Hedrick
I manage a team of 17 employees who are responsible for addressing the company's basic business objectives. My responsibilities include managing performance and profitability goals which are designed to prevent failures in operational processes. My job is to ensure that business processes are effectively designed, adhered to, and effective for business objectives.
Listed skills include Insurance, Process Improvement, Underwriting, Risk Management, and 13 others.
Current workplace
Mike Hedrick's current company
Company context helps verify the profile and gives searchers a useful next step.
Csaa Insurance Group, A Aaa Insurer
7 roles
Mike Hedrick work experience
A career timeline built from the work history available for this profile.
Senior Manager, Operations Risk & Controls
I manage a team who is responsible for driving operational excellence for the CSAA IG.- Implemented a new Risk Assessment Framework which created consistent risk mitigation methodology company wide- Remediation of remaining policy life cycle control gaps- Continued support of claims processes and control work- Rationalize existing controls and reassess for deficiencies and remedy- Re-design and re-establish rating and post release audits- Utilize controls to drive down policy incidents
Manager - Business Owner For Conversion And Decommissioning
Manage the conversion of all insurance policies to our new policy administrative systems.Responsible for pre-launch tasks such as; job aids, training, and work streams for manual processes outside the normal process.My team is responsible for auditing, data entry of fringe policies, managing the manual processes and reporting conversion and retention results. We work closely with our IT partners to ensure a successful conversion all policies from Legacy system to a single policy administration system.
Dec 2016 - Jan 2020
Underwriting Senior Supervisor
Manage the Book Roll Process for CSAA IG. My team successfully converted over 30 million dollars in premium and added 15,000 + new customers with a retention rate over 90%. This was accomplished implementing a combined service/sales approach which allowed the policyholder to review CSAA IG competitive quotes, and discuss their insurance options with my team. The 18 book rolls were executed in the Eastern, Central and Mountain West territories.
Sep 2011 - Dec 2016
Supevisor Contact Center
Supervisor in the Contact Center. Managed 15 Contact Center Representatives responsible for generating new business leads, policy changes for customers while maintaining set average handle times per call. I was chosen to Supervise a pilot program that brought together the best call center representatives to train new employees on auto and home business.
Sep 2009 - Sep 2011
Senior Manager
Managed agency commission operations staff of 20.Implementation of debt recovery process exceeding $900,000 Directed underwriting operations, including compliance and special investigation units (2 people leaders)
Nov 2004 - May 2009
Operations Manager
Supervised call center staff of 25 (1998-2000)Directed underwriting operations staff of 15 (2000-2003)
Jan 1996 - Aug 2004
1 education record
Mike Hedrick education
FAQ
Frequently asked questions about Mike Hedrick
Quick answers generated from the profile data available on this page.
What company does Mike Hedrick work for?
Mike Hedrick works for CSAA Insurance Group, a AAA Insurer.
What is Mike Hedrick's role at CSAA Insurance Group, a AAA Insurer?
Mike Hedrick is listed as Senior Manager, Operations Risk and Controls at CSAA Insurance Group, a AAA Insurer.
What is Mike Hedrick's phone number?
AeroLeads has found 5 phone signal(s) with area code 828, 716 for Mike Hedrick at CSAA Insurance Group, a AAA Insurer.
Where is Mike Hedrick based?
Mike Hedrick is based in Luther, Oklahoma, United States while working with CSAA Insurance Group, a AAA Insurer.
What companies has Mike Hedrick worked for?
Mike Hedrick has worked for Csaa Insurance Group, A Aaa Insurer, Csaa Insurance Group, Health Markets, and Bankers Conseco Life Insurance Company.
How can I contact Mike Hedrick?
You can use AeroLeads to view verified contact signals for Mike Hedrick at CSAA Insurance Group, a AAA Insurer, including work email, phone, and LinkedIn data when available.
What schools did Mike Hedrick attend?
Mike Hedrick holds Bs, Business from Indiana University Bloomington.
What skills is Mike Hedrick known for?
Mike Hedrick is listed with skills including Insurance, Process Improvement, Underwriting, Risk Management, Life Insurance, Vendor Management, Health Insurance, and Business Analysis.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Mike Hedrick you were looking for.
Mike Hedrick
6 email domains
Mike Hedrick
5 email domains
Mike Hedrick
3 email domains
Mike Hedrick
2 email domains