Mike Herrity's Location
Greensboro, North Carolina, United States, United States
Mike Herrity's Contact Details
Mike Herrity personal email
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About Mike Herrity
Mike Herrity is a Operations Manager at Diesel Engine and Heavy Equipment. He possess expertise in energy conservation, energy efficiency, energy management, troubleshooting.
Mike Herrity's Current Company Details
Diesel Engine And Heavy Equipment
Operations Manager
Greensboro, NC, US
Mike Herrity Work Experience Details
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Diesel Engine And Heavy EquipmentGreensboro, Nc, Us
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Operations ManagerDiesel Engine And Heavy Equipment Jan 2018 - PresentSupervises Service Technicians; coordinates and schedules Technician work schedules. Communicates repair plans to Technicians aligned with customer quotes. Monitors Technician productivity and repair quality. Provides coaching and feedback to individual Service Technicians. Provides performance reviews and opportunities for professional growth. Participates in continuous improvement activities by reviewing, changing, and improving processes in line with changing customer expectations/organizational goals. IMPACT:Increased preventative maintenance profits by 30%Streamlined the service procedure which increased productivity from 69% to 80%Instituted an on-line training program for all technicians
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Truck Driver/Technician ConsultantVolvo Trucks North America Aug 2015 - Dec 2017Greensboro, North Carolina, UsWorked as a technical consultant through Advanced Technology Services (ATS).Responsibilities include:Collaborate with engineering to find viable solutions to complex problemsInterface with engineers regarding truck modificationsPerform electrical root cause analysis, and post trip fault and error reportingReplace or repair mechanical and electrical components on Volvo and Mack trucksUtilize diagnostic tools to identify problems in the CAN systemWork with suppliers to find solutions to shortcomings in the productsIdentify parts necessary to make repairs using the Impact and Parts Compass applications Retrofit and audit repair Volvo and Mack TrucksProvide road test support for various engineering projectsRoad test vehicles to confirm complaintsSafe operation of prototype trucks on Volvo test track -
Truck DriverSteve Davis, Inc. - Fedex Contractor Jul 2014 - Aug 2015Responsibilities include:Pre and post trip inspectionsTimely delivery of freightSafe operation of truck with double trailersMeet all FedEx requirements
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Service ManagerCarmine'S Import Service/Oak Hollow Tire May 2011 - Jun 2014Managed customer service and billing. Schedule appointments and manage the workflow in the workshop to ensure timely repairs. Parts ordering using OEM applications. Manage customer claims with extended warranty insurance.IMPACT:Built and developed a market for service workResearched and implemented new shop equipment which cut cost and increased profitability by 10%
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Owner/Service Manager/TechnicianHålta Bilservice Aug 2005 - Apr 2011Fully owned and operate an automotive repair facility from inception. Manage customer service and billing. Develop promotional campaigns to increase sales. Problem diagnosis and resolution. Maintain stock of automotive parts and parts ordering using OEM applications.IMPACT:Became a Volvo certified independent repair facility and Hancook tire dealer in the second year of operationExclusive user of Insight Diagnostic software in the Västra Götaland region
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Parts ManagerToyota Of Portsmouth Sep 1997 - Jul 2005Maintain stock of automotive parts. Parts ordering using OEM applications. Manage parts department associates in their day to day duties including hiring and performance management. Budget management as well as providing senior management with inventory and sales reports.IMPACT:Streamlined inventory process using prototype Toyota softwareIncreased profits by 25% -
Owner/Service Manager/TechnicianBimmers Bmw Service Mar 1992 - Jun 1997Fully owned and operate an automotive repair facility from inception. Manage customer service and billing. Develop promotional campaigns to increase sales. Manage customer claims with extended warranty insurance. Problem diagnosis and resolution. Maintain stock of automotive parts and parts ordering using OEM applications.IMPACT:Increased sales from $100K to $450K from year one to year twoComputerized the service and parts departments
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Sergeant First Class2/75 Infantry (Ranger) Nov 1980 - Jan 1992Responsibilities included:All aspects of supervising eight men during training and missionsMissions include:Desert Storm, Persian GulfOperation Just Cause, PanamaOperation Restore Hope, Central America (Honduras, El Salvador, Nicaragua)
Mike Herrity Skills
Energy Conservation
Energy Efficiency
Energy Management
Troubleshooting
Mike Herrity Education Details
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Frostburg State University
Frequently Asked Questions about Mike Herrity
What company does Mike Herrity work for?
Mike Herrity works for Diesel Engine And Heavy Equipment
What is Mike Herrity's role at the current company?
Mike Herrity's current role is Operations Manager.
What is Mike Herrity's email address?
Mike Herrity's email address is mi****@****ail.com
What schools did Mike Herrity attend?
Mike Herrity attended Frostburg State University.
What skills is Mike Herrity known for?
Mike Herrity has skills like Energy Conservation, Energy Efficiency, Energy Management, Troubleshooting.
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