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I am a highly accomplished Commercial Director, with broad B2B and B2C experience across diverse FTSE 250 companies, adept at leading people and processes to drive efficiencies, sales and profitable revenue.I consider myself to be someone who can add real strategic value to an organisation. I typically work alongside senior leadership teams, leveraging my breadth of experience across Marketing, Product Development, BD, Sales and Relationship Management to adopt a holistic and independent view of business challenges, opportunities and interactions to deliver lasting results.I am skilled in harnessing my strong commercial acumen - ensuring ‘big picture’ strategy translates into positive impact on top and bottom line P&L performance. I recently developed a new innovative, digital and customer-focused product range at Dignity, delivering £15m in sales over 6 months, contributing to a 10% increase in funeral plans market share.I am passionate about leading critical transformation programmes - identifying creative solutions and communicating impact effectively at all levels of the organisation to overcome resistance to change and deliver business growth.Key Skills:Business Transformation & Turnaround | Full P&L Management | Revenue & Market Share Growth | Strategic Planning & Execution | New Business & Product Development | People Leadership, Coaching & Development | Process & Performance Optimisation | Stakeholder Relationship Management | Financial Planning & Budgetary Control | Risk Management, Regulation & Governance | Customer Service Excellence | Strategic Account & Portfolio Management | PR & Media Management | Partnership Contract Negotiations
Golden Leaves Funeral Plans
View- Website:
- goldenleaves.com
- Employees:
- 12
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Strategy ConsultantGolden Leaves Funeral PlansLondon, Gb
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Strategy ConsultantGolden Leaves Funeral Plans Mar 2024 - PresentLondon Area, United KingdomGolden Leaves is a funeral plan provider and credit broker, authorised and regulated by the Financial Conduct Authority, offering plans throughout the UK and to expatriates living in Spain, Portugal and Cyprus. Engaged as Strategy & Change Consultant, working on a potential acquisition to potentially double the size of the business. Part of my role is to coordinate legal, actuarial, financial and transaction advisors, regularly advising and updating the Board, along with leading negotiations with the target company. -
Roles To Divisional Managing DirectorDignity Funerals Ltd Sep 2020 - Sep 2023Sutton Coldfield, England, United KingdomDignity Plc is the UK leader in funeral-related services, providing funeral services, cremations and pre-arranged funerals across the UK, with 3,300 employees and 2021 revenues of £314m. As Divisional Managing Director (Pre-Arrangement), Executive Committee member and formerly Operations / Propositions Director, I led end of life services. Part of my role was to hold full P&L responsibility for a business unit generating annual retail revenue in excess of £100m, with 40,000 annual sales and a portfolio of over 580,000 funeral plans.Key Contributions:- Member of Dignity’s executive committee and representative of the £1bn trust fund for funeral plans.- Achieved FCA regulation within 18 months for 4,000 people and 700 branches across the UK.- Developed digital, innovative offering, designing bespoke product offering, training 500 people in year 1, delivering £15m in sales over 6 months, contributing to a 10% increase in funeral plans market share. -
Business Development DirectorOrderwork Ltd Jul 2019 - Sep 2020DunstableOrderWork is an IT Services company, focused on supporting retail partners with access to a nationwide installation and support service allowing them to build the next level of customer experience. As Business Development Director, I led strategic business change from a one-product business dependent on a single partner to a multi-product offering. Part of my role was to develop and implement new propositions, taking the business into new sectors, including installing electric vehicle charging points and smart home technology.Key Contributions:- Led business expansion into new areas, negotiating 3 new partnerships in 9 months, worth £600k pa. -
Head Of New Product DevelopmentHomeserve May 2017 - Jun 2019Walsall, United KingdomHomeServe is a multinational domestic emergency repairs and improvements business, operating in the UK, US, Canada, France, Spain, Japan and Germany, with 9,000 employees and 2021 revenues of £1.3bn. As Head of New Product Development, I led the innovation hub to drive strategic change through technology, with total operating budget of >£1m. Part of my role was to manage key account relationships, including Google, Amazon, EDF and Scottish Power with a combined revenue of >£1.5m.Key Contributions:- Transformed the smart home installation business, successfully renegotiating contracts with Google and Amazon, achieving a 6 figure turnaround to reach business profitability within a year.- Secured 3 new partner relationships during FY19. -
Head Of CommercialThe Aa Sep 2015 - Mar 2017Basingstoke● P&L responsibility for the AA’s Home Services division.● Leadership of a team of five marketing, proposition and business development managers.● End-to-end management of launch of the AA’s first utility partnership from partner identification and initial contact through to contract negotiation, proposition development and launch management.● Successful launch of boiler installation proposition; including product design, partner selection and agreeing marketing communications approach.● Ownership of proposition development and management of product portfolio.● Ownership of consumer marketing channels and £2m budget: primarily search engine optimisation, paid search, and digital display advertising.● Ownership of product governance process for Home Services, including preparing and presenting papers and attendance at several governance committees.● Managed relationship with underwriter; including agreeing product design and negotiating pricing.● Ensured all product and marketing activity was compliant with FCA regulations and maintained regular dialogue with Financial Ombudsman Service.● Negotiated annual price increases and ad hoc product changes and improvements with partners. -
Head Of Business DevelopmentThe Aa Jan 2013 - Sep 2015Basingstoke
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Interim Project ManagerHomeserve Oct 2012 - Dec 2012London, United Kingdom
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Director, MarketingHomeserve Usa May 2011 - Oct 2012Stamford CtManagement of several strategic marketing projects. -
Head Of Account ManagementHomeserve Membership Limited Feb 2008 - Jul 2011Manage warranty relationships between HomeServe and major appliance manufacturers. Negotiating contracts, agreeing commercial terms and managing performance.
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Head Of MarketingHomeserve Membership Limited Jul 2006 - Feb 2008Proposition development, NPD, P&L management of warranty programmes. Working with major retailers and manufacturers.
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Head Of MarketingHome Service Usa Jan 2005 - Jun 2006Product, communications and campaign management for a start-up international subsidiary. Managing relationships with design, data and research agencies.
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Product ManagerHomeserve Sep 2001 - Dec 2004
Mike Hilliar Skills
Mike Hilliar Education Details
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Management And Strategy
Frequently Asked Questions about Mike Hilliar
What company does Mike Hilliar work for?
Mike Hilliar works for Golden Leaves Funeral Plans
What is Mike Hilliar's role at the current company?
Mike Hilliar's current role is Strategy Consultant.
What is Mike Hilliar's email address?
Mike Hilliar's email address is mi****@****ail.com
What is Mike Hilliar's direct phone number?
Mike Hilliar's direct phone number is +4484350*****
What schools did Mike Hilliar attend?
Mike Hilliar attended Aston University.
What skills is Mike Hilliar known for?
Mike Hilliar has skills like Management, Marketing, Product Management, Account Management, Product Development, Marketing Strategy, Start Ups, Customer Retention, Contract Negotiation, Direct Marketing, Performance Management, Strategy.
Who are Mike Hilliar's colleagues?
Mike Hilliar's colleagues are Kelsie Morgan, Sue Robins, Tony Gidman, Lorraine Spencer, Ruth Forder, Mike Spain.
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Michael Hilliar
Kissimmee, Fl -
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4corrs.com.au, corrs.com, nbnco.com.au, nbnco.com.au -
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