Mike Holbrook Email and Phone Number
Mike Holbrook work email
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Mike Holbrook personal email
Mike Holbrook phone numbers
Mike Holbrook is a Customer Success Manager at ExtraHop. He possess expertise in team building, leadership development, customer service, training, team leadership and 4 more skills. Colleagues describe him as "Mike Holbrook is a stellar Manager. I had the pleasure of working with him for years. The experience was extraordinary. Mike assisted in helping his employees reach their potential. He was extremely helpful and passionate with our customers. He was a mentor, a professional and a superb manager. I would hire him without hesitation. Mike would be an immeasurable asset to your company.", "I had the pleasure of working with Mike as part of the Customer Success Manager team at Secureworks. Mike's a natural leader and certainly leads by example. He has joined me on a number of customer calls and provided his technical expertise with Secureworks' solutions and always made himself available. His personable and approachable manner make him an amazing asset. He would to ask me things like, "Tom, how can I make you more successful here?!" His sense of humor and candidness is always refreshing! I would work with Mike anywhere and he would be a great leader at any company!", and "I cannot recommend Mike Holbrook enough. I had the wonderful pleasure of working under Mike at Secureworks and he was one of the best leaders I have ever had the pleasure of working with. Mike is very attentive to his team, dedicated to problem-solving, holds a strong background in cybersecurity and overall, was a joy to work with. Mike would be a WONDERFUL leader to add to ANY team. If I could work under Mike Holbrook again, I would!"
Extrahop
View- Website:
- extrahop.com
- Employees:
- 201
-
Customer Success ManagerExtrahop Apr 2024 - PresentSeattle, Washington, Us -
Senior Manager, Customer SuccessSecureworks Aug 2022 - Mar 2024Atlanta, Ga, Us -
Manager, Customer SuccessSecureworks Feb 2022 - Aug 2022Atlanta, Ga, UsI lead/support a team of customer success managers who’s primary goal is to build value into the customer’s adoption of our platform. Our number 1 goal is to make our platform so much a part of the customer’s day to day operations, that the customer can’t do their job without our platform. -
Sales EngineerSecureworks Feb 2020 - Jan 2022Atlanta, Ga, Us -
Team LeadSecureworks Nov 2017 - Feb 2020Atlanta, Ga, UsAs a Team Lead it is my responsibility to ensure that our clients receive the service delivery they expect. As a Team Lead I️ am responsible for mentoring and coaching of the CSM team. I️ am also responsible for process improvements as well documentation of the teams processes. -
Account Svc Mgmt Sr AnalystSecureworks Apr 2016 - Feb 2020Atlanta, Ga, UsAs an account service management senior analyst I am responsible for client relationships through escalation requests. It is my responsibility to be knowledgeable on our cyber security products and processes as well as making sure that the client has all of their expectations met, as well as any issues resolved. -
Saas Technical SupportScienergy, Inc. May 2015 - Apr 2016Dallas, Tx, UsSaaS Technical SupportClient services for cloud based CMMS system. Handle incoming technical support inquiries regarding Web Portal and corresponding Mobile Application User Interfaces. Assist training with online client webinars and mentoring junior technical support associates. Perform regression and non-regression testing in cooperation with Development team for proprietary software -
Saas Technical SupportScienergy, Inc. Apr 2014 - May 2015Dallas, Tx, UsSaaS Technical Support (Independent Contractor)Client services for cloud based CMMS system. Handle incoming technical support inquiries regarding Web Portal and corresponding Mobile Application User Interfaces. Assist training with online client webinars and mentoring junior technical support associates. Perform regression and non-regression testing in cooperation with Development team for proprietary software -
Director Of HospitalityChick-Fil-A Jun 2009 - May 2014Atlanta, Ga, UsAs Director of Hospitality at Chick-fil-a I am responsible for the management of all aspects of the business from team member development, leadership development, cost control, strategy and efficiency development. As the designated "Drive-thru" manager I am specifically charged with efficiency improvement strategies as well as team member and team leader development. These strategies include but are not limited to how to improve customer service levels through speed and accuracy as well as teaching and guiding the team how to recognize the bottlenecks and correct them on their own with little or no guidance from me. -
Team MemberChick-Fil-A Dec 2008 - May 2009Atlanta, Ga, UsAs a Grill team member I was responsible for increasing speed of service and quality of food. This was accomplished by not only leading the team but also through following specific standards and recipes. -
Executive RecruiterDomari & Associates Inc Sep 2007 - Jul 2008Sarasota, Fl, UsSales was my charge. I was to grow the business but increasing the bottom line. We sold our services to employer and employee alike. My job was to create as many opportunities as possible for employer to purchase the services we provided. -
SalesmanAgi Group Mar 2007 - Aug 2007
Mike Holbrook Skills
Mike Holbrook Education Details
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Toccoa Falls CollegeCounseling Psychology
Frequently Asked Questions about Mike Holbrook
What company does Mike Holbrook work for?
Mike Holbrook works for Extrahop
What is Mike Holbrook's role at the current company?
Mike Holbrook's current role is Customer Success Manager.
What is Mike Holbrook's email address?
Mike Holbrook's email address is mi****@****ell.com
What is Mike Holbrook's direct phone number?
Mike Holbrook's direct phone number is +184390*****
What schools did Mike Holbrook attend?
Mike Holbrook attended Toccoa Falls College.
What are some of Mike Holbrook's interests?
Mike Holbrook has interest in Children.
What skills is Mike Holbrook known for?
Mike Holbrook has skills like Team Building, Leadership Development, Customer Service, Training, Team Leadership, Restaurants, Inventory Management, Restaurant Management, Hands On Training.
Who are Mike Holbrook's colleagues?
Mike Holbrook's colleagues are Adair Cornelius, Kevin T., Katherine Jenness, Jenna Pingitore, Caroline Caldwell, Kris Gonyo, Benjamin Higgins.
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