Mike Iser Email & Phone Number

Toronto, Canada Area

• Environment: SharePoint, HP ALM,.NET, Windows 7, SQL Server, Selenium, Eclipse, Internet Explorer, Google Chrome, Safari, SkypeResponsibilities:
• Participated in Scrum Meetings with Project Management and Development focusing on user requirements
• Attended weekly planning meetings and provided estimates based on risk and impact
• Developed Test Cases from Business Requirement Documents for functional, integration, smoke, database and end to end testing
• Scheduled and Executed Integration Testing and End to End Testing
• Executed Test Cases for Regression Testing when new enhancements were added

Toronto, Canada Area

• Environment: Adobe Dreamweaver CC 2014, Microsoft Excel/Word 2011, Basecamp, BrowserStack, EmailOnAcid, Putsmail, Oracle Responsys, Macbook Pro, OS X YosemiteResponsibilities:
• Performed QA for various HTML based email campaigns of Fairmont and Fairmont brand of hotels (Fairmont, Raffles, Swissôtel).
• Utilized Dreamweaver to edit HTML code to ensure emails display properly within all browsers, operating systems and e-mail clients.
• Worked closely with developers through strict EOD deadlines, following up and re-testing fixes to ensure HTML coding allowed for proper display of emails.
• Utilized Putsmail in combination with EmailOnAcid to ensure that promotional emails displayed appropriately through all browsers, operating systems and email clients.
• Conducted boundary testing and field validation for various online submission forms on Fairmont website.

Toronto

• Environment: Compuware Optimal Trace Enterprise 4.21, HP Quality Center 9.2, HP QTP 9.5, HP LoadRunner 9.10, IBM Lotus Notes 7.0, Websphere 6.0, DB2, POS Systems, Sure POS 700, Windows XPResponsibilities:
• Collaborated with IBM as well as Shoppers Drug Mart resources in the creation of SDM's new POS system
• Contributed to the development of the Master Test Plan document
• Developed Test Script Creation & Estimation Reports within Excel and Word to chart testing progress
• Extensive experience testing PCMS' Point Of Sale systems (the legacy HHC as well as the new POS system)
• Received HP training and Certificates of completion for "Advanced QTP 9.5" and "VuGen 9.0 Scripting for Web" course studies

Toronto

• Environment: Change Control Log Manager, LiveLink, Oracle Reports 10g, PLSQL Developer, WebTime, WebCAS, Java, JavaScript, GOC, Unix, Windows XP ProfessionalResponsibilities:
• Designed Business Specification Documents for application enhancements, fixes and new implementations
• Proposed Solutions to Documented Issues for developers to reference
• Reviewed and Re-designed Existing Documentation as necessary
• Coordinated between clients and programmers in Devising Business Solutions
• Worked with Development, QA, UAT and Production Environments

Toronto

• Environment: ABM/POS Systems, Mercury Quality Center 9.0, AS/400, CSR Interfaces(Alliant/Telagent/CRS), JavaScript, WebSphere, SQL Server 7, Windows 2000 ProfessionalResponsibilities:
• Designed and executed Test Cases through various cycles of the “CHIP” Project which involved the Phasing out of all Magnetic Stripe Debit/Credit Cards across Canada and the Gradual Release of New Micro-Chipped Cards.
• Worked on Multiple Projects at One Time, CHIP, FCAC and Webagent/Telagent
• Tested Customer Management Applications involving requests for New Customer Registration, joint accounts, Insurance Coverage, credit increases, loans and statement reprints
• Managed Large Workloads Under Adverse Conditions, such as limited resources and short testing cycles
• Extensively tested POS and ABM devices

Toronto

• Environment: POS Systems, GTP, CSS, Java, JSP, JavaScript, HTML, DHTML, WebSphere, Oracle, SQL Server 7, Windows NT,.Net, J2EEResponsibilities:
• Managed Quality Assurance Analysts through all phases of testing, Delegating Tasks, ensuring task completion and adherence to project deadlines
• Created Weekly Newsletters Informing Stakeholders, and company staff of the progress of various projects, bringing attention to roadblocks and proposed solutions to maintain the project timeline
• Conducted Weekly Meetings and Created Associated Minutes to convey to all involved parties the status of various projects and their assigned tasks
• Created Detailed Test Plans and Test Cases utilizing SAP’s internal tool, “GTP”, all according to the business/functional requirements
• Executed Test Cases and negotiated with Developers regarding priority and severity of discovered defects