20 years providing exceptional service to my clients specializing in all lines of personal insurance.-home owners insurance policies-auto insurance policies-renters insurance policies-landlord insurance policies-flood insurance policies-umbrella insurance policies Proven exceptional communication skills in presentations with key decision makers, negotiating complex transactions, critical account management, customer escalation specialist, key asset account management, delivering concise training programs, and innovative troubleshooting expertise. Over two decades of successful sales & team management, business management, team building and training, executive level accountability of cost control, P&L, marketing, and business development. Decisive, motivating leader with extensive experience in managing national and international accounts, managing independent agents and company sales teams, and vendor accounts. Excels in finding new and lucrative markets, and capitalizing on opportunities to maximize revenue and business growth. Increased market visibility and market share by planning and creating tradeshow presentations, interactive conference presentations and promotional events. Created and managed innovative marketing brochures, flyers, lead generation materials and ongoing sales tools. Maximized revenue and sales by creating new market lines and developing new & existing accounts, generating new business through cold calling, referrals detailed follow-up, and customizing new and existing strategies to meet client-specific needs and markets.