Mike Kenehan

Mike Kenehan Email and Phone Number

Policies and Procedures Analyst/Quality Assurance/Technical Writer @ Zip Delivery
Mike Kenehan's Location
Bedford, Texas, United States, United States
Mike Kenehan's Contact Details
About Mike Kenehan

• Provide a quality and timely service to customers.• Establish excellent working relationships at all delivery and pickup points.• Complete and submit all necessary logs and paperwork on a daily basis.• Foster positive working relationships with customers by responding to their questions and concerns.• Verify each delivery against shipping instructions before delivering to customers.• Assigned and recorded job numbers for 20-25 jobs per shift.• Never received any report of damaged items.• Complete daily pre-trip inspection checklist before first delivery of the day.• Selected the most efficient routes in compliance with delivery instructions and fuel policy.

Mike Kenehan's Current Company Details
Zip Delivery

Zip Delivery

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Policies and Procedures Analyst/Quality Assurance/Technical Writer
Mike Kenehan Work Experience Details
  • Zip Delivery
    Courier
    Zip Delivery Apr 2019 - Present
    Dallas/Fort Worth Area
  • Moneygram International
    Legal Technical Writer, Anti-Money Laundering (Moneygram International)
    Moneygram International Mar 2016 - Mar 2017
    Dallas, Tx.
    Collaborative, detail-oriented professional with experience in Aerospace, Transportation, Insurance and Health Care industries in both domestic and international environments. Excels in program management; internal customer support; writing and editing work instructions, policies and procedures; and developing / implementing quality processes that reduce production time. Demonstrates strong communication, presentation and analytical skills with a proven track record of exceeding internal customer satisfaction targets within budget and on time. Known for driving positive culture change by utilizing proactive and preventative continuous improvement methodologies at an executive level.
  • Lockheed Martin
    Policies And Procedures System Analyst
    Lockheed Martin Dec 2006 - Nov 2015
    Dallas/Fort Worth Area
    Developed, implemented and edited policies, procedures and work instructions that ensured conformity to specifications as mandated by FAR, OSHA, and ISO regulatory agencies. Directly partner with critical business function stakeholders and subject matter experts to ensure the development of high performing processes.• Trained and motivated cross-functional teams to implement process and organizational improvements. • Collected / analyzed command media metrics data to track document coding, format, and grammar errors.• Directly supported edits and revisions of policies, procedures, work instructions, process flows and forms. • Worked directly with Quality Review Board to ensure exact and timely revisions, cancellations, corrective actions and the writing of new procedures.• Assisted program managers with communication tools, webcasts, metrics, website updates and data reports for successful program management and affordability.• Maintained the program management website for MFC including content updates, training changes and information, usage, metrics and content suggestions.

Mike Kenehan Skills

Cross Functional Team Leadership Program Management Process Improvement Continuous Improvement Team Building Dod Integration Business Process Customer Service Software Documentation Management Visio Analysis Microsoft Office Leadership Systems Engineering Security Clearance Testing Iso Quality Assurance Ms Project Technical Writing Systems Analysis Sharepoint Quality Management Six Sigma Quality Control Policy Strategic Planning Budgets Quality Auditing Microsoft Project

Mike Kenehan Education Details

Frequently Asked Questions about Mike Kenehan

What company does Mike Kenehan work for?

Mike Kenehan works for Zip Delivery

What is Mike Kenehan's role at the current company?

Mike Kenehan's current role is Policies and Procedures Analyst/Quality Assurance/Technical Writer.

What is Mike Kenehan's email address?

Mike Kenehan's email address is mi****@****ail.com

What schools did Mike Kenehan attend?

Mike Kenehan attended Texas Christian University, Texas Christian University.

What are some of Mike Kenehan's interests?

Mike Kenehan has interest in Science And Technology, Education, Arts And Culture, Environment.

What skills is Mike Kenehan known for?

Mike Kenehan has skills like Cross Functional Team Leadership, Program Management, Process Improvement, Continuous Improvement, Team Building, Dod, Integration, Business Process, Customer Service, Software Documentation, Management, Visio.

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