Mike Knackstedt Email & Phone Number

Dallas, Tx

Responsible for managing strategic continuous improvement projects across various functional groups. Projects include both implementation and optimization.Managed one of the largest new customer facility implementations in Univar’s history (Gross revenue $70 M / annum). Project included all aspects of implementing chemical distribution facility for oil and gas division including build out, staffing, IT, operational processes and procedures.

Responsible for managing large, complex projects, primarily focused on new customer implementations.Developed and deployed project management methodology and toolkit for OHL’s freight forwarding business unit.Successfully led crisis management project to respond to severe operational disruptions.Project managed complex new client implementations including management of IT development and deployment. Accounts typically > $5 M annual revenue.

Project Manager the roll out of DHL Global Forwarding's new sales effectiveness program (Fast Forwarding Sales) throughout the US Central region.

Provide global leadership and strategic direction to DHL Global Forwarding's Quality and Environmental Management Systems.

Development of globally consitent approach to Quality Management within Exel Global Freight Management Division.Key player in integration of Quality Management Systems during DHL aquisition period.

Developed and deployed training programs for Exel's Freight Management division.Built and managed a team to provide training materials and curriculum to global end user community.