Mike Krzan Email & Phone Number

Senior executive with extensive experience driving patient advocacy and increasing profitability through innovation and engagement across the healthcare landscape. Develops dynamic annual operating plans (AOP) that consistently meet or exceed organizational goals by establishing a holistic environment that focuses on patients, employees and stakeholders. Extensive knowledge of regulatory, legal and compliance including Risk Evaluation and Mitigating Strategies (REMS). Spearheads the development of digital solutions and advanced analytics in the patient services space leading to increased patient retention and compliance to therapy regimen. Respected and recognized leader experienced in leading cross functional-teams and influencing outcomes across complex, matrixed environments. Innovative critical thinker with outstanding interpersonal skills who develops a cohesive and results oriented team environment by focusing on employee engagement.Develops a culture of employee accountability and responsibility throughout all levels of the organization by creating a shared vision of serving the patient’s needs, recognizing the shareholder expectations and internalizing the impact and value that every person plays in this process. SELECTED CAREER CONTRIBUTIONS:-Developed best in class patient services Hub Model with wrap around Specialty Pharmacy, Vendor, Medical and Case Management utilizing advanced analytics and digital technology.-Commercial launch excellence preparation for seven new biotech medications inclusive of one blockbuster and one orphan drug within five disease states.-Implemented patient programs that drove over $25M in top line growth.-Championed D,E,& I environment focusing on equality of pay, representation at all levels and reverse mentoring.-Designed work at home strategy which realized a savings of over $20M in cost and increased productivity by 8%.-Implemented Six Sigma Methodology that generated over $40M in process improvement, increased productivity and decreased waste.CORE COMPETENCIES: Dynamic Hub Operations Model - Innovative Adherence Programs - Employee Engagement - Patient Acquisition & Advocacy - Digital Transformation - Product Launch

Listed skills include Life Sciences, Cross Functional Team Leadership, Continuous Improvement, Employee Learning And Development, and 3 others.

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  Duquesne University

  Pharmacy