Mike Lang possesses expertise in customer strategy and management, organizational change, business coaching, strategic planning, customer retention and 10 more skills. Colleagues describe him as "I worked with Mike on the global Shell account. He approached every project in a considered and thoughtful way. Mike was a pleasure to work with as he has a great understanding on how to work effectively with others and I would enjoy working with him again. " and "I had the pleasure of working with Mike on the Global Shell Retail account at Wunderman. He has a genuinely inquisitive thought train to identify the customer and communication strategic challenge. In addition, his expertise and passion for consumer psychology, brings a refreshing and valuable additional perspective to the marketing mix. Last but not least, a thoroughly decent guy to work with, and well respected by colleagues and client teams."