Business Intelligence Manager
Philadelphia, Pa, Us
• Technical lead of the agency’s BI Solutions Team responsible for uncovering reporting efficiencies and insights through the development of custom BI tools.• Collaborator and contributor to the development and implementation of the agency’s custom reporting solution utilizing Redshift, Azure cloud tools, SQL Server, and PowerBI, standardizing the full agency’s deliverables and reducing the average report generation time from 40 hours to 4.• Designed, developed, released, and maintained the agency’s first ever HCP digital media planning tool, identifying ideal publisher mixes for placing media in front of the largest possible target audience.• Revamped client taxonomy process and reduced monthly data QA from 7 hours to 20 minutes while reducing error rates from 25% to <5% and expanded the process and methodology to the entire agency.• Hosted ongoing trainings and demonstrations for junior employees to grow team skillset around various software and automation techniques.• Fostered new data relationships with a variety of digital media publishers to grow business and expand the agency’s HCP analytics offering.• Collaborated with 3rd party data vendors to develop advanced patient outcomes measurement plans and effectively determined the impact of TV on script behaviors within a niche disease state.• Orchestrated all aspects of client quarterly business reviews from initial slide design and insight development to traveling and presenting findings to marketing VPs in the healthcare marketing space• Worked with internal teams, clients, and publishers to create measurement plans, dashboards/reports, and data exports, effectively aligning them all to client business objectives, internal KPIs, and publisher contracts