Mike Lasso Email and Phone Number
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Solution driven executive leader with a successful track record in the areas of Quality, Service- Support, Parts / Inventory, Project-Management, and Operations.Specialties: Skilled at developing best in class organizations, procedures for step change improvement in departmental productivity, 6-Sigma (Black Belt), and customer satisfaction.
The Rdi Group
View- Website:
- therdigroup.com
- Employees:
- 62
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Senior Director Of Technical Applications And Process ImprovementThe Rdi Group Oct 2022 - PresentUnited States -
Director Of Service And QualityThe Rdi Group Jul 2013 - Oct 2022Itasca30 - $50 million, designer, manufacturer, and integrator of custom automated machines for the Roofing, Metal Processing, and Enclosure industries. Reporting to the VP of Operations and VP of Engineering, with a staff of 6, contractor network , and matrix managing engineering and shop personnel, responsible for install, service, warranty, equipment and parts quality, 6-Sigma, and safety. -
Manager Of Quality And Process ImprovementsThe Rdi Group Aug 2010 - Jul 2013Itasca Il30 - $50 million, designer, manufacturer, and integrator of custom automated machines for the Roofing, Metal Processing, and Enclosure industries. Reporting to the Director of Engineering, managed a direct staff of 4 and a contractor network, responsible for installation, project management, warranty support, and service work. -
Manager Of Installation And ServiceThe Rdi Group Sep 2009 - Aug 2010$30 - $40 million, designer, manufacturer, and integrator of custom automated machines for the roofing production industry. Reporting to the Director of Engineering, responsibe for system installation, warranty support, and service work. -
Job TransitionSt Huberts Apr 2009 - Aug 2009
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Manager Of Field OperationsThermal Care (An Mfri Company) Oct 2006 - Jan 2009$30 million, designer and manufacturer of standard and custom designed chilling systems for industrial and printing applications. Reporting to the President, managed a staff of 15+ and a nationwide network of independent HVAC mechanical contractors, responsible for equipment installations, service, warranty, and post sale customer relations. Reduced warranty expenditures by 40% through data analysis, root cause problem solving and effective management of vendor part returns (using ISO 9000 and Lean principles). Significantly improved operational performance and customer satisfaction by effectively managing work schedules, implemented a call center system with 24 hour support, developing a focused customer and vendor follow-up / feedback process, and developed / provided technical and soft skills training. Led and participated in cross-functional teams to improve product and service quality and reduce costs. Budgeting, strategic planning, and SOP development and implementation. Led a product line conversion to a channel partner (Baldwin), and maintained the on-going relationship.
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Gm Of Corporate ServicesMazak Corporation Jun 2004 - Oct 2006$50 million, designer and manufacturer of CO2 laser cutting system for metal fabrication and manufacturing industries.Reporting to the President and Vice President, led a team of 50+, responsible for operations including equipment installations, warranty, service, purchasing, inventory, part sales, and customer relations. Exceeded fiscal year 2006 (Oct 2005-Sept 2006) Service and Parts plan by $2.56M (20%). Developed and implemented install tracking, forecasting, budgeting, and project management methods. Created and implemented a SQL based phone call center system to track incoming calls. Project managed AS 400 to Great Plains ERP conversion for Purchasing, Parts, Service and Accounting. Standard Operating Procedures created and implemented for install, warranty, service, purchasing, logistics, and warehouse process to enhance customer relations, improve functionality, and reduce variation. -
Director Of ServiceWes-Tech Automation May 1998 - Jun 2004$35 million, designer, manufacturer, and integrator of custom automated machines for automotive, manufacturing and electronic applications.Reporting to the Vice President of Operations and VP of Sales, led team of 10+, primarily responsible for service operations, aftermarket sales, modifications, customer relations, warranty, and project management. Achieved an average of 15-20% annual revenue growth from 1998 to 2003 (2003 Service-Part Sales $4M) Achieved 95% on-time completion of Service modification and part sales (2003). Developed a partnership to provide services and products to Mexico based customers. Successfully developed exclusive distributorship with German based company (Cirris). Developed and implemented service requirements enabling the corporation to acquire and maintain ISO 9001 then QS9000 T&E Certifications with TUV and participated as an internal auditor. Global Marketing and Service committee member of AMT (Association of Manufacturing Technology). -
Regional Sales And Application ManagerAht May 1997 - May 1998$15 million, designer and manufacturer, of front end digital printing technology products for the digital printing industry. Regional Sales and Application Manager (office in Illinois 5/97 to 5/98): Reporting to the National Director of Sales, focused on regional sales, distributor channel development, customer relations, product applications, proposals, and product training. Exceed quarterly sales goals last two quarters. Develop sales and service process, procedures, and documentation tools for organization. Development of sales tracking system. Conceived and implemented a manufacturing process that reduced product build cycle by 30%. -
National Support ManagerQms Inc. Apr 1995 - May 1997$20 million, designer and manufacturer, of digital printing technology products for the digital printing industry.National Support Manager (office in Illinois 4/95 to 5/97) (Initial starting position; Field Engineer):Reporting to the National Director of Sales and Service, responsible for; management of national support with two support technicians, contract administration, and develop contract price structures and training. Created over $2 million in new sales of third party service contracts in 1997. Provided training and support for 134 field engineers in 11 regional support centers. As a Field Engineer, doubled the amount of contract revenue at the Motorola account and received an award.
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Sr. Field Service EngineerPeak Technologies Feb 1990 - Apr 1995$4 million, Sales and Service distributor, of digital printing technology products for the digital printing industry. Senior Field Service Engineer (2/90 to 4/95) (Initial starting position, Field Engineer): Reporting to the Service Manager, responsible for on-site repairs, supervision of local staff, and sales of service contracts.
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Sr. Service TechnicianDaily Herald Feb 1987 - Feb 1990$40 million, development and production, of news papers. Senior Service Technician (2/87 to 2/90) (Initial starting position, Junior Service Technician) : Responsible for; maintenance of Digital computer systems, peripherals, printing presses, and pre-press equipment.
Mike Lasso Skills
Mike Lasso Education Details
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Laser Institute Of AmericaLso (Laser Safety Officer) -
6-Sigma Black Belt -
Chicago Deming Association Six Sigma Master ProgramLean Six Sigma Green Belt -
PlexusQs 9000Te, Fmea, Gap Analysis, Advanced Quality Planning, And R&M -
Interstate Quality ConsultantsIso 9000/ 9001, Tooling & Equipment, And Planning Tooling & Equipment -
Business Management -
Marketing Management -
Control Data Inst.Computer- Electonic Technologies -
Rolling Meadows High SchoolGeneral
Frequently Asked Questions about Mike Lasso
What company does Mike Lasso work for?
Mike Lasso works for The Rdi Group
What is Mike Lasso's role at the current company?
Mike Lasso's current role is Senior Director of Technical Applications and Process Improvement (6-Sigma Black Belt) at The RDI Group.
What is Mike Lasso's email address?
Mike Lasso's email address is ml****@****ast.net
What is Mike Lasso's direct phone number?
Mike Lasso's direct phone number is +177326*****
What schools did Mike Lasso attend?
Mike Lasso attended Laser Institute Of America, University Of Illinois At Urbana-Champaign, Chicago Deming Association Six Sigma Master Program, Plexus, Interstate Quality Consultants, National Louis University, Elgin Community College, Control Data Inst., Rolling Meadows High School.
What skills is Mike Lasso known for?
Mike Lasso has skills like Six Sigma, Manufacturing, Process Improvement, Continuous Improvement, Lean Manufacturing, Cross Functional Team Leadership, Engineering, Project Management, Management, Leadership, Product Development, Training.
Who are Mike Lasso's colleagues?
Mike Lasso's colleagues are Jakub Sacha, Brad Lindenberg, Spiro Bello, Lindenberg Brad, Ryan Smialek, Beverly Cliff, Nancy Farrell.
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Mike Lasso
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