Mike Lauritzen Email and Phone Number
Operations executive with over 15 years of success scaling companies across multiple industries. Driving company-wide revenue growth and cost reduction levering experience in revenue operations, customer success, strategy consulting, analytics, experience management, and product development. Dynamic, collaborative leader who builds high performing teams by empowering people and building a culture of trust and accountability. Customer centric, with a unique ability to drive business results through identifying and delivering on what customers value most. Proven track record of adding financial value by tackling large unanswered business problems with innovative solutions. Strong communicator, comfortable presenting to and leading large organizations.
Ironclad
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Vp, Gtm OperationsIronclad Oct 2024 - PresentSan Francisco, California, UsGrateful to lead the #1 catalyst for growth at the #1 company in the category. Scaling growth in Marketing, Sales, Customer Experience, Systems, and Strategy. And having so much fun. Come join us!
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Vp, Head Of Global Revenue Operations & InsightsQualtrics Mar 2020 - Apr 2024Provo, Ut And Seattle, Wa, UsI lead the global revenue operations and insights team, supporting the global revenue ecosystem with systems, data, operations, analytics, and go to market strategy. Qualtrics is an amazing company and we're always looking for great talent. If you're great at what you do, please reach out and we'll find the right place for you!Mar-Jun 2020, COO NA Enterprise Sales. -
Sr. Director, Customer LoyaltyVivint Smart Home May 2017 - Feb 2020Provo, Ut, UsVivint Smart Home is a leading provider of smart home services in North America. In this role I lead a team of 600 employees including retention, collections, executive resolutions, and several other teams focused on delivering exemplary customer experience. I am responsible for developing and executing on the company's loyalty strategy, including reducing customer churn and increasing revenue from the existing customer base. -
Director, Business AnalyticsVivint Smart Home Nov 2013 - May 2017Provo, Ut, UsLed diverse team of talented analysts, helping to usher into Vivint a culture of data-driven decision making. Reporting to the COO, consulted with almost every department to solve board-level business problems such as reducing customer attrition, increasing sales productivity with data-driven strategies, sizing potential growth markets, building customer segment profiles, improving employee acquisition and retention metrics, and many others.
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Senior Business ConsultantNorth American Management 2008 - 2016Alexandria, Va, UsNorth American Management provides professional consulting services and technology applications to the U.S. Federal government, state and local government agencies, international clients, and other entities. In this role I consulted on the implementation of strategic research and marketing studies such as market segmentation, customer satisfaction surveys, and demographic analysis. Responsibilities included writing RFP responses, implementing research design, analyzing data with various statistical models, and presenting results and implementation plans to clients. -
Business Intelligence AnalystSorenson Communications Jun 2012 - Oct 2013Salt Lake City, Ut, UsSorenson Communications provides telecommunications solutions for deaf and hard of hearing individuals, allowing them to communicate seamlessly with anyone over the phone. I helped scale CaptionCall, a recently launched subsidiary company, by consulting with marketing, outreach, and product development teams to drive business strategy. I managed data collection and analysis efforts and provided sophisticated predictive analysis to better understand customers’ wants, behaviors and intentions. -
Risk AnalystLds Church Apr 2008 - Jun 2012Salt Lake City, Ut, UsDeveloped and implemented strategic programs aimed at reducing enterprise risk for a multi-billion dollar non-profit organization. Performed advanced multivariate, longitudinal, and predictive statistical analyses, including various regression models, analyses of variance, and distributional transformations. Identified trends and patterns in insurance claims, turning data into action by partnering with the organization to implement policies and other guardrails, resulting in the reduction of millions of dollars of claims annually. -
Adjunct FacultyBrigham Young University, Utah Valley University 2005 - 2012Provo, Ut, UsTaught undergraduate statistics, research methods, social psychology, and leadership theory courses. Mentored students. Acted as a statistical consultant to both undergraduate and graduate students. Led research teams, conducted research labs, and prepared articles for publication.
Mike Lauritzen Education Details
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Brigham Young UniversityApplied Social Psychology
Frequently Asked Questions about Mike Lauritzen
What company does Mike Lauritzen work for?
Mike Lauritzen works for Ironclad
What is Mike Lauritzen's role at the current company?
Mike Lauritzen's current role is Global Operations Executive | 15+ Years Driving Revenue Growth & Profitability | $500M+ Revenue Impact.
What schools did Mike Lauritzen attend?
Mike Lauritzen attended Brigham Young University.
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