Michael Lembo Email & Phone Number

Little Rock, Ar, Us

• Directed system administration of Sun/Oracle Solaris and Linux systems on physical and virtual servers. Gained experience with virtual servers that run in Solaris zones/containers and VMware hosts.• Provided Backup administration. Installed, configured, and administered Legato/EMC networker server and client software, tape libraries, storage nodes, NDMP, group schedules, storage pools, and onsite/offsite tape storage.• Followed and provided build standards, harden o/s, document, troubleshoot, firmware updates, patch, hardware/software upgrades, and system monitoring. • Oversaw user administration, file permissions, and sudo access on Linux/Solaris.• Configured Linux/Solaris systems for NFS server/client and Samba shares and smbclient transfers.• Gained storage experience with SAN, DAS, and NAS. Managed server storage using Logical Volume Manager, Solaris Volume Manager, and ZFS. Extended storage volumes and growfs.• Performed server repairs on systems self-maintained and worked with vendors on systems supported under maintenance agreement.• Created shell scripts to automate administration and business processes.• Monitored systems using Nagios, Cacti, Spong, and scripts. • Worked through company mergers to integrate/consolidate systems, data centers, and processes.• Collaborated with system administrators, DBAs, developers, project managers, users, and vendors.• Provided support via on-call 24x7.

• Systems administration of Solaris and Linux servers. • Server consolidation/virtualization using Solaris zones/containers. • Project work to consolidate data centers and replace many old systems with new hardware.• Legato networker backup administrator for multiple sites.

Burlington, Ma, Us

• Systems administration of Solaris and Linux servers.• Build out and support of data center Infrastructure. • Worked with DBA's, and developers to configure systems to meet requirements.• Created system build standards, O/S hardening and scripts to automate the process.• Worked through multiple company mergers to integrate and consolidate systems. • Storage administration of NAS and DAS storage arrays.

• Worked on a professional services team to install hardware and software at customer sites.• Supported the sales staff with customer proposals and presentations.

Rochester, Ny, Us

• Managed all IT infrastructure. • Consulted with management, users, and vendors to assess computing and technology needs.• Recommended and implemented solutions solving business needs and improving efficiency.• Evaluated and implemented new food distribution system improving efficiency and helped to increase profitability.• Purchased, installed, and administered computing hardware, software, and office equipment.• Provided user training and support.

• Initiated computer reseller and consulting business. • Created professional services group consisting of system engineers, field technicians, and service coordinators. • Established contracts with HP, Compaq, Toshiba, and Sun Microsystems providing authorized service to customers. • Developed processes and procedures for customer service requests, parts ordering, inventory, warranty claims, and billing. Provided project management for customer installations and services. • Assisted sales team with customer needs analysis and proposals. • Oversaw onsite/in-house installation, configuration, and troubleshooting of servers, PCs, and networking.

• Configured, installed, and repaired personal computers, servers/workstations, and peripherals in-house and on-site. • Initiated and managed off-site support office for Xerox Corporation’s computer equipment. • Assisted with improving response time and customer satisfaction.