Michael Lembo Email & Phone Number

Little Rock, AR, US

• Directed system administration of Sun/Oracle Solaris and Linux systems on physical and virtual servers. Gained experience with virtual servers that run in Solaris zones/containers and VMware hosts.
• Provided Backup administration. Installed, configured, and administered Legato/EMC networker server and client software, tape libraries, storage nodes, NDMP, group schedules, storage pools, and onsite/offsite tape.
• Followed and provided build standards, harden o/s, document, troubleshoot, firmware updates, patch, hardware/software upgrades, and system monitoring.
• Oversaw user administration, file permissions, and sudo access on Linux/Solaris.
• Configured Linux/Solaris systems for NFS server/client and Samba shares and smbclient transfers.
• Gained storage experience with SAN, DAS, and NAS. Managed server storage using Logical Volume Manager, Solaris Volume Manager, and ZFS. Extended storage volumes and growfs.

• Systems administration of Solaris and Linux servers.
• Server consolidation/virtualization using Solaris zones/containers.
• Project work to consolidate data centers and replace many old systems with new hardware.
• Legato networker backup administrator for multiple sites.

Burlington, MA, US

• Systems administration of Solaris and Linux servers.
• Build out and support of data center Infrastructure.
• Worked with DBA's, and developers to configure systems to meet requirements.
• Created system build standards, O/S hardening and scripts to automate the process.
• Worked through multiple company mergers to integrate and consolidate systems.
• Storage administration of NAS and DAS storage arrays.

• Worked on a professional services team to install hardware and software at customer sites.
• Supported the sales staff with customer proposals and presentations.

Rochester, NY, US

• Managed all IT infrastructure.
• Consulted with management, users, and vendors to assess computing and technology needs.
• Recommended and implemented solutions solving business needs and improving efficiency.
• Evaluated and implemented new food distribution system improving efficiency and helped to increase profitability.
• Purchased, installed, and administered computing hardware, software, and office equipment.
• Provided user training and support.

• Initiated computer reseller and consulting business.
• Created professional services group consisting of system engineers, field technicians, and service coordinators.
• Established contracts with HP, Compaq, Toshiba, and Sun Microsystems providing authorized service to customers.
• Developed processes and procedures for customer service requests, parts ordering, inventory, warranty claims, and billing. Provided project management for customer installations and services.
• Assisted sales team with customer needs analysis and proposals.
• Oversaw onsite/in-house installation, configuration, and troubleshooting of servers, PCs, and networking.

• Configured, installed, and repaired personal computers, servers/workstations, and peripherals in-house and on-site.
• Initiated and managed off-site support office for Xerox Corporation’s computer equipment.
• Assisted with improving response time and customer satisfaction.