Mike Lewallen Email & Phone Number

Chicago, Il, Us

Falls Church, Virginia, United States

- Collect requirements for scheduling implementations from 50+ customers across multiple medicalspecialities with various complexities and scheduling rules, with 54% of projects completed ahead ofschedule.- Generate project implementation plans, coach assigned consultants, oversee project guidelines andstandardization details for a successful project completion.- Perform quality control over each implementation to ensure configuration meets customer requirementsand adheres to company best practices.

Jeongeup, North Jeolla, South Korea

- Created, distributed, revised, and presented instructional resources to communicate essential information to meet the needs of multiple learning preferences to over 500 elementary students.- Managed presentations of instructional materials in 20+ classes per week and adjusted delivery style to create a better learning environment and more participation and engagement from students.

Atlanta, Georgia, United States

- Expanded and prioritized the backlog across multiple teams ensuring user stories were fully prepared for the next 2 future sprints and confirmed seamless handoff to development teams while making critical decisions utilizing agile methods to ensure sprint success.- Fully trained 8 new hires on Jira and agile methodologies and reviewed their user stories to ensure clear and concise communication to scrum teams to accomplish company goals.

Atlanta, Georgia, United States

- Defined requirements for 700+ Jira user stories enabling the development team to deliver 150+ features to enhance customer experience and improve internal productivity by 25%.- Revamped the QGenda Capacity Management solution to improve user experience with added customization and versatility resulting in usable functionality for more medical specialties driving sales to previously unreachable markets.- Designed Scheduling Rules import modules from ideation allowing customer databases to be built 85% faster with 90% less errors.

Atlanta, Georgia, United States

- Onboarded clients from top medical institutions to the QGenda Advanced Scheduling Platform reducingmanual work and boost efficiency of schedule generation by 300%- Created and taught training demonstrations, supervised and mentored 100+ junior consultants onoptimizing the advanced scheduling software using company standardizations and best practices in thebusiness.

Atlanta, Georgia, United States

- Assembled scheduling rules from 150+ hospitals and clinics into company software to execute equitable and fair on-going work schedules for 5000+ medical providers.- Built and maintained client relationships to ensure satisfaction of ROI from executives to end-users.

Greater Atlanta Area

- Built and maintained 50+ client relationships to ensure satisfaction of ROI from executives to end-users.

Morton, Illinois, United States

- Verified structural design and blueprints for buildings across the country using a variety of softwares and structural code books.- Communicated with drafting technicians to ensure buildings were structurally safe and met local municipality code requirements and corresponded with sales consultants to verify owners specifications.- Verified and checked structural design for buildings using tools such as Excel, MathCad, and Visual Analysis- Communicated with sales consultants and drafting technicians to ensure the building is designed per code requirements and to the owner’s specifications- Designed over 500 projects averaging $80,000 in 31 states for multiple uses and purposes

South Barrington

Schaumburg, Illinois, United States

Bachelor'S Degree, Engineering - Civil

Activities and Societies: American Society of Civil Engineers Alpha Phi Omega Student Today, Leaders Forever

Education record