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Mike Ley is listed as Retired Senior Product Management Executive specializing in Digital Finance | Thought Leadership | Innovation | Strategic Planning | Staff Coaching based in Greater Pittsburgh Region, United States. AeroLeads shows a matched LinkedIn profile for Mike Ley.
Mike Ley previously worked as Digital Product Manager Group Manager (Manager of Digital Group Managers) at Pnc and Digital Product Group Manager at Pnc. Mike Ley holds Bachelor Of Arts - Ba, Business Administration And Management, General from Grove City College.
A determined and forward-looking Senior Product Management Executive specializing in the Digital Financial space, with comprehensive expertise in product development, innovation best practices, design management, product launches, and strategic planning. Leads and manages high-performing teams that create digital financial experiences to delight customers and drive business results. Emphasizes and promotes a passion for user-centered design and financial service innovation alongside proven creative problem-solving techniques. Engages internal and external partners to facilitate innovative, best-in-class products and services.AREAS OF EXPERTISE➤ Staff Coaching | Feature Implementation | Ethnographic Research➤ Rapid Prototyping | Customer Journey Mapping | Process Optimization | Sales Enablement➤ Content Management | Web Analytics | Thought LeadershipKEY RESPONSIBILITIES➤ Building and leading high-performing teams.➤ Creating and communicating product and experience strategic direction.➤ Directing and enabling product innovation, design, and delivery.➤ Monitoring, optimizing, and reporting on product and experience success and opportunities.KEY ACCOMPLISHMENTS➤ Led team creating PNC Virtual Wallet:➣ Created vision and strategy for award-winning product.➣ Learned innovation best practices from innovation firm IDEO.➣ Managed initiative across 40 internal and external partners.➣ Designed build, launch, and rollout strategies.➣ Named listed inventor on 15-plus patented elements.➤ Grew Virtual Wallet customer base from zero to $4 million-plus:➣ Directed 50-plus feature / function releases over the product’s first six years, including Virtual Wallet student edition, inclusion of credit card in Virtual Wallet, and “supercharged” Virtual Wallet with performance spend.➣ Implemented Virtual Wallet blog as well as Facebook and Twitter presence.➣ Created the initial standalone Virtual Wallet shopping site with paperless account opening.➤ Directed digital team growth from small team of 10 to a team of 90-plus digital professionals:Created first digital design practice at PNC.➤ Built a digital testing and optimization capability.➤ Established centers of excellence for digital shopping and buying, hybrid branch sales experiences, and digital sales reporting.
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Greater Pittsburgh Area
➤ Directed team of 90 digital product experts responsible for Virtual Wallet, PNC.com, digital sales, design, digital testing and optimization, and online account opening.➤ Initiated mobile-first strategy and consolidated PNC mobile apps.➤ Modernized online account opening to leverage mobile capabilities.➤ Named and directed team that delivered PNC’s Low Cash Mode overdraft solution.
Greater Pittsburgh Region
➤ Led team of 35 digital designers and product managers responsible for Virtual Wallet, PNC.com, and digital testing.➤ Grew and re-platformed Virtual Wallet.➤ Redesigned and re-platformed PNC.com.➤ Built testing and optimization practice.
Greater Pittsburgh Region
➤ One of initial five digital product owners at PNC.➤ Managed team of 10 designers and product managers.➤ Created and directed first PNC webcast.➤ Modernized PNC web presence.➤ Envisioned, built, and delivered PNC Virtual Wallet
Greater Pittsburgh Region
➤ Led team of six people that comprised the first true internet development group at PNC.➤ Created initial web presence.➤ Built first online application.➤ Made business case for first in-house web server.
Greater Pittsburgh Region
Managed team of software engineers responsible for Lotus Notes, computer based training and web development.
Greater Pittsburgh Region
Served as liaison between clients and developers for account analysis, account reconcilement, and time deposit applications
Greater Pittsburgh Region
Acted as conversion field rep responsible for planning and implementing client account data transfer to internal data processing system.
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Mike Ley is listed as Retired Senior Product Management Executive specializing in Digital Finance | Thought Leadership | Innovation | Strategic Planning | Staff Coaching.
Mike Ley is based in Greater Pittsburgh Region, United States.
Mike Ley has worked for Pnc, Fiserv, and Bny Mellon.
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Mike Ley holds Bachelor Of Arts - Ba, Business Administration And Management, General from Grove City College.
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