Mike Lorenz Elesio Email & Phone Number

* Spearheaded Synapse’s global recruitment operations, managing end-to-end processes for sourcing, interviewing, and onboarding candidates across technical and non-technical roles.* Leveraged AI-powered recruitment tools to enhance efficiency, achieving a 30% reduction in time-to-fill and increasing the quality of candidate matches for client needs.* Acted as a strategic advisor to senior leaders, defining talent acquisition goals and refining recruitment strategies to meet high-growth demands.* Drove process improvements to ensure a positive candidate experience, from initial contact to offer negotiation and onboarding.

- Delivered exceptional customer service, resolving inquiries and complaints via email, phone, and live chat, maintaining a 95% customer satisfaction rate.- Managed administrative tasks, including order processing, shipment tracking, and customer follow-ups, ensuring timely and accurate responses.- Coordinated with the operations team to ensure seamless order fulfillment and resolve supply chain issues.- Provided product knowledge and support for customers, addressing concerns related to hair and loc care.- Maintained detailed records of customer interactions, providing insights for improving the customer experience.

I am a devoted product researcher for Amazon. I research and look for lucrative Amazon products. Researching data, examining market trends, and creating product strategies for higher sales and profitability are all responsibilities. Work with teams to improve listings and keep an eye on rivals. E-commerce expertise, up-to-date market knowledge, and strong analytical abilities are necessary.

* Sourced, screened, and placed candidates for tech and administrative roles, coordinating with clients to understand their staffing needs and ensure a high-quality match.* Built a candidate pipeline for e-commerce and startup clients, achieving a 90% placement success rate for remote and hybrid roles.* Utilized tools like LinkedIn Recruiter, Indeed, and Upwork’s platform to identify and engage top candidates, providing a streamlined candidate experience through clear communication and effective follow-ups.

* Managed recruitment efforts for Amazon's customer support teams, conducting initial candidate assessments and coordinating with hiring managers.* Oversaw a high-volume candidate pipeline, helping to reduce vacancy rates by 20% through efficient sourcing and interviewing practices.* Implemented recruitment tracking processes to ensure timely follow-ups, improved candidate experience, and smooth onboarding.

* Assisted in sourcing and recruiting candidates for SEO, marketing, and customer service roles, supporting Cebu Tours’ expansion initiatives.* Conducted initial screenings, coordinated interviews, and managed candidate databases, achieving a 95% satisfaction rate in candidate experience.* Collaborated with the marketing and operations teams to align recruitment efforts with project needs and improve candidate quality.