• Strategy, planning and budgeting of a multi-national IT Department supporting 1000 employees in five countries. • Full ownership of Epicor ERP globally.• Global Active Directory management.• Deployed VMware across the enterprise allowing for sites to scale quickly as needed while also ensuring high availability to end users. • Multiple Microsoft Exchange migrations.• Consolidated hardware purchases with fewer suppliers leading to lower support costs.• Implemented Service Desk and Hardware \ Software inventory control systems.• Adopted ITIL 4 Methodologies.• Deployed disaster recovery systems ensuring minimal business disruption and data loss.• Directly involved in multiple new site acquisitions and disposals ensuring smooth transitions in business operations at the change of ownership.• Developed data sets used by auditors facilitating quicker audits resulting in lower audit costs.• Vendor Management \ Contract review.• Updated IT Security Policies and implemented Open Source SIEM and IDS\IPS Tools as part of a global IT security framework enhancement project.• Responsible for ITAR \ EAR compliance.