Mike L. Email & Phone Number

Liversedge, Gb

United Kingdom

CMI / ILM L3-5 Leadership & Management

Blended

New role

Leeds, West Yorkshire

Level 7 Talent Coach - Apprenticeships

Yorkshire

Delivery of Apprenticeship Standards and Functional Skills in English, Mathematics and ICT, to a caseload of 45 apprentices on Team Leading Level 3, Customer Service Level 2 and Business Administration Level 3. Documenting learner progress on Aptem; coaching and inspiring apprentices to complete learning; preparing for Gateway; ensuring readiness for End Point Assessment; reporting, independently managing caseload.

Leeds, West Yorkshire, United Kingdom

Providing support, advice, guidance and inspiration to enable learners to achieve their full potential. Delivering teaching in leadership and management through a blended learning programme. Creating new learning resources. Developing assessment plans, evaluating student learning and recording evidence of progression. Ensuring compliance with quality procedures and Awarding Body requirements. Reporting to the senior leadership team.

Bingley, West Yorkshire, United Kingdom

Harrogate, United Kingdom

Leading, supporting, managing and motivating various departments and teams to ensure that customers have a great experience in store.Maintaining the store to keep it priced, full, clean and tidy at all times.Ensuring teams are trained and qualified to perform their tasks effectively and safely.Commercial awareness and driving towards greater profitability. Using SAP and Oracle as operating systems along with tools and equipment used in a large fast-paced retail store.

Canterbury, United Kingdom

Managing business units (office administration, national sales, warehouse and logistics, suppliers and procurement) for shareholders; achieving growth sales and targets; marketing research; leading sales meetings and presentations; new business development to national plc retailers, regional customers and independent businesses; supplier liaison with EU factories; expo and trade show attendance; international travel; compiling MI reports to shareholders; conducting meetings, budgeting; HR management (recruitment, induction, training and coaching, performance management) and industrial relations.

Frome, Somerset, United Kingdom

A fixed-term contract that saw us living on site as licensees to manage day-to-day activities in a busy pub, restaurant and hotel. Main focus was to ensure performance, productivity and profitability. This included selling functions, marketing and supervising events; directing staff, managing performance, coaching teams; conducting cellar maintenance; paying and quality controlling suppliers; conducting licensing compliance and risk assessment, health and safety audits; problem-solving and decision-making; expenditure and revenue, designated premises supervisor (DPS).

Cape Town Area, South Africa

Conducted executive functions in company; presented to C-level decision-makers; developed curriculum courseware for accredited training; facilitated group training; assessed and moderated learner portfolio’s towards competence; wrote proposals and tenders up to £300k; managed projects; mentored SMME’s; coached individuals in life skills; conducted community upliftment projects with public and private sector stakeholders and community-based organisations.

Eersterivier, Western Cape, South Africa

Safeguarded and promoted the welfare of children in foster care; chaired meetings and delivered training; maintained quality standards and ensured health and safety compliance; liaised with, and maintained partnerships with, other local community organisations; ensured regulatory activity such as personal care and administering medicines, was delivered within regulations; organised activities for residents; liaised with families of residents; safeguarded and promoted the welfare of the children; ensured quality of care provided was consistent with legislation; liaised with Local Authorities as well as health and other professionals working with the children; managed child protection concerns and complaints; supported children's emotional and behavioural needs.

Organised and audited company's systems, databases, and procedures; managed secretarial and external suppliers; processed invoices and payments; compiled and proofed content for websites, manuals, brochures, tenders and proposals; facilitated group presentations; supervised contractor teams; compiled training material; conducted boardroom presentations; managed public sector and private sector projects; handled complaints; analysed data and compiled management and client reports and training plans.

Cape Town Area, South Africa

Managed business units (lodge, conference venues and 200-seater banqueting hall); devised marketing and revenue strategies; planned work schedules for individuals and teams; supervised maintenance, supplies, renovations and furnishings; dealt with contractors and suppliers; ensured security of premises; carried out inspections of property and services for health and safety; upheld compliance with company policies and procedures; conducted HR and employee relations (recruitment, induction, training, counseling and performance management of 45 staff); ensured events and conferences ran smoothly; maintained CRM database; conducted new business generation; represented company at marketing events; issued quotes and raised invoices; ensured overall customer satisfaction; maintained statistical and financial records; reported to shareholders direct.

Conducted HR and employee relations activities on contract to clients, including managing absence, disciplinaries, grievances and sickness; compiled HR documentation and audited policies and procedures and QMS in line with legislation; conducted Needs Analysis, annual skills planning, recruitment, performance appraisals, training, counseling and coaching; represented clients in employee disputes, retrenchment consultations, medical and pension fund membership; performed general administration and database maintenance in accordance with legislation; compiled reports; attended management meetings and hearings.

South Africa

Provided spiritual guidance to parish sizes up to 1,200 membership; led public worship; conducted presentations to small and large groups; performed one-on-one and family counseling, leadership training; facilitated missions, interdenominational and cross-cultural events; engaged with community groups; presented life skills programmes to secondary schools and universities; conducted staff meetings; compiled financial reports; led strategic planning and fundraising meetings.

Btec Diploma, Management, Level 3

Manage Team Performance Principles of People Management Principles of Business Principles of Leadership and Management Manage Personal.

Certificate In The Principles Of Dementia Care, Mental Health, 2

Cava Level 3, Assessing Occupational And Vocational Competence, 3

Skills Development Facilitator, Training And Development

Unit Std 15217 - NQF 5 - Credits 6 15218 6 4 15221 5 4 15227 4 4 15228 5 10 15232 5 6

Moderator, Skills Training And Development

Unit STD 115759 - NQF level 6 - Credits 10

International Computer Driving Licence, It, Certificate

Basic Concepts of IT Using the Computer and Managing Files Word Processing Spreadsheets Databases Presentation Information and Communication

Assessor, Skills Training And Development

Unit STD 115753 - NQF level 5 - Credits 15

National Diploma Personnel Management, Training Management, Hr, Ir

National Diploma (Personnel Management)

Gsce, 12

Activities and Societies: Prefect on Student Council Drum Major of Marching Band and Cadet Band Finished school with passed subjects.

Certificate In Counselling, Couselling

Certificate in Counselling

Diploma In Theology

Diploma In Management, Business Administration And Management, General, Level 5

Activities and Societies: CMI Member

Level 5 Management And Leadership Diploma, Business, Management, Marketing, And Related Support Services, Level 5

Activities and Societies: • Principles of Management and Leadership in an Organisational Context • Principles of Developing, Managing.