• Provided excellent customer service on inbound and outbound calls and via written communication, while also building and sustaining positive relationships with clients, internal business partners, and outside firms.• Maintained a high degree of accuracy while reviewing and processing outbound transfers in a timely manner with in-depth knowledge of transfer methods such as ACATS, DTC, and Checks/Wires.• Able to multitask and work on multiple systems at once.• Recorded, analyzed, and addressed distinguished data patterns preventing maximum productive efficiency within outgoing asset transfers.

• As a collaborative HR team, we acquired skilled and qualified talent for the organizational needs of Technicians across the nation resulting in winning a company award for most hires within a financial quarter. • Arranged and configured interviews between Operational Managers and qualified candidates via email and phone.• Organized and sorted applicants to the correct jobs using a software tool within Microsoft Excel.

• Lead a team assisting coaches with daily practices through providing high quality service organizing players and helping create/run drills.• Tracked and recorded statistics such as turnovers, rebounds, etc. during games.• Analyzed and reported those statistical findings to help upper management make crucial in-game coaching adjustments.