Inspect, estimate, and manage the repair process on customer's vehicles.Work with customers' insurance companies to ensure all damage related to loss is returned to it's pre-loss condition.

Managed Auto Repair Xpress program.Assisted customers with handling of claim.Wrote competitive estimate for repairs on customers’ vehicles.Won multiple customer service awards.Handled supplements at multiple body shops.Responsible for locating alternative parts (a/m, lkq, reconditioned).Reported to inside claim and liability adjusters to assist with claim handling.Worked directly with body shop personnel to finalize estimates and handle customer concerns.Inspected completed repairs for quality and accuracy

Managed store’s day to day functions and special projects.Responsible for leading team and setting and upholding expectations.Responsible for managing wholesale accounts.

Responsible for scheduling of associates.Responsible for overseeing and assisting with store reset.Selected for Annapolis, Ft. Lauderdale, and Miami boat shows for electronics sales.Was leading electronics seller at Annapolis and Miami shows, winning multiple awards.Responsible for planning and coordinating district’s promotional events.

Successfully completed Inventory Specialist training.Reduced shrink in store.Kept inventory accurate and corrected any errors that were found.Responsible for overseeing annual Inventory Audit.