Mike Mantecon Email & Phone Number

Sunnyvale, California, US

Menlo Park, CA, US

• Led, managed, supported, and developed the IT systems team. Together, we implemented, enhanced, and automated several key applications.
• Identified technical gap and created a roadmap for immediate remediation.
• Enhanced security endpoints. Implemented OKTA, and JAMF (Mobile Device Management).
• Worked side by side with Compliance team for ITGC quarterly audits in preparation for IPO.
• Aligned with Security team to roll out new Palo Alto firewall and corporate wide Global Protect (VPN).
• Created Jira Service desk portal corporate wide.

Projects:ISO 27001 Certification (preparation)Helpdesk System (Incident/Problem/Change Mgmt.)Multi-Factor Authentication - remote connectivityNetwork and Server MonitoringMobile Device ManagementDesktop ManagementVendor Selection and ManagementEmployee TrainingIT Director Hire

• Led and orchestrated IT operations, teams, and initiatives while meeting project deadlines and adhering to budget and cost constraints.
• Built and managed IT infrastructure from pre-revenue to a $70M organization.
• Led and managed the new IT Data Center and Facility build and move to the new Mindray Innovation Center (San Jose) site, a $2M project on time and under budget.
• Cloud assessment of on-premise and storage servers providing stakeholders budgetary provisioning costs.
• Completed corporate server(s) refresh with a Cisco Hyperflex Server, virtualizing all servers.
• Implemented New Dell VRTX Server, converting engineering physical build servers to virtual servers, resulting in faster build times and speeding up backup and recovery times.

Shenzhen, Guangdong, CN

• Led and managed systems, applications and processes through several rounds of funding from pre-sales to actual revenue.
• Migrated legacy CRM system to Salesforce /Salesforce CPQ - FPX (quoting tool) resulting in faster worldwide access and a more user-friendly quoting tool.
• Implemented Salesforce Pardot (Marketing automation and lead generation tool). Resulting in a more accurate in-house customer marketing database and quicker feedbacks from our customers.

Mahwah, NJ, US

• Managed the daily operations of a start-up. Facilitated and assisted various departments in building a compact ultrasound device from conception to Go-to-Market.
• Defined and implemented Zonare’s email archive solution to adhere to future compliance and retention regulations.
• Implemented back office systems: Microsoft Dynamics (Finance/Accounting), Perforce (Software Department); Softrax (Finance Department; revenue tracking); Omnify (Regulatory Department); JIRA (cross-functional bug.
• Deployed Citrix, increasing local and worldwide speed and access for MS Dynamics users.

• Managed technology service team and activities for a fast-paced start-up. On-boarded 8 to 10 employees weekly.
• Implemented an enterprise-wide Help Desk Management system that has resulted in better problem and incident resolution.
• Implemented IT security policies and appropriate technology that led to the reduction of network downtime.
• Reduced operational costs by consolidating vendor purchasing and increased efficiency to deliver appropriate computing solutions to our internal customers.
• Led company-wide effort to establish Internet and e-mail guidelines to protect company property. Implemented filtering software to accomplish this goal, resulting in more efficient bandwidth utilization and less.
• Defined desktop and laptop configuration standards including guidelines and policies.