-Contribute to team member development by conducting daily side by sides-Partner with third party vendors to obtain documentation in time sensitive scenarios-Concisely communicate oustanding loan conditions to borrowers while developing rapport and contributing to team net promoter score by offering exceptional customer service-Utilize reporting to aide in managing personal pipeline and prioritizing day to day activities

-Prepare weekly payroll and scheduling for up to 25 associates-Analyzed trends of targeted metrics (sales, loyalty program, private label credit card, markdown compliance)-Conducted monthly and yearly reviews-Coordinated an environment of high guest satisfaction through associate coaching and personal interaction-Directed the business in the absence of the store manager for a total of 10 months over a two year span-Implemented store specific asset protection strategies-Trained and developed all associates on private label credit card business value-Won nationwide credit contest as the smallest store in the company in absence of store manager-March 2019-Developed daily/weekly "simplicity of sales" merchandising methods

-Completed time sensitive floor sets-Delegated tasks and coached part time associates to further develop their skill sets-24 hour freight to floor processing-Responsible for completing storewide pre-inventory preparatory guidelines-Daily opening and closing duties including researching cash variances, originating change orders and vault balancing

-Conceived the Antiques & Collectibles Department while assisting the store manager with day to day operations-Interviewed potential candidates for employment and volunteer opportunities-Delegated taskes to substantially large volunteer groups and community service recruits-Organized estate sale pickups and weekly donation deliveries-Priced and researched merchandise, assisted in community engagement activities

-9 months as Lead oversaw the visual presentation of the Softlines Department-Hired and directly coached associates-Directed the pricing team as a part time associate for 8 months in absence of a lead-Executed task based scheduling-Ensured recent product was processed timely and accurately displayed on the sales floor, price changes were completed during the allotted time frame, and ad signs were produced and placed prior to store opening