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A decisive leader with proven expertise in designing, developing, and introducing technology solutions to the global market to enhance business performance. Successful in fast-paced and demanding environments undergoing rapid changes due to acquisitions, internal growth, and revitalization. Excellent at developing operational plans and equally strong in executing programs. Extensive experience in leading large, high-performing teams.Specialties: P&L Management, Merger, Acquisition and Integration, Strategic & Tactical Market Planning, Customer Relationship Management, Global Alliance Management, Global Service Delivery and SupportCORE QUALIFICATIONS• P&L leader• Strategy and sales execution• Global delivery and operations• Digital practice development (cloud, security, IoT/analytics)• Product marketing & offerings• Customer Experience• Salesforce modernization• Process optimization and automation• Mergers and AcquisitionsTRANSFORMATIONAL LEADER OF TEAMSProven track record of building high-impact sales and service teams aligned to deliver growth and exceed business goals. Successfully anticipate, embrace, and manage organizational changes to meet market dynamics.• Led large teams across dispersed geographies• Created a culture of collaboration as a team builder focused on seeking input from team members and provided a coachable culture• Built a solution and services organization enabling the transition from a VAR to a Service Provider• Built a customer success program that ensures adoption of services & increased satisfactionTECHNOLOGY INDUSTRY INSIGHTAn executive providing market assessment, strategic planning, budgeting, forecasting, and executive-level communications. As a solutions and services leader, developed and brought to market new services. • Member—Cisco & Intel Partner Advisory Board• Partnered with TSIA in reshaping services and customer experience strategiesBUSINESS-DRIVEN STRATEGY & EXECUTIONProven success in new market identification, creation of go-to-market strategies and new portfolio launches. Expertise in delivering clear direction and implementing strategic partnerships to address market needs and organization gaps. • Contributed to annual business strategy and budgeting process• Led in developing business strategies and sales execution• Spearheaded business operations re-platforming
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Chief Operations OfficerIt SolutionsDe Pere, Wi, Us -
Chief Operations OfficerIt Solutions Consulting Apr 2023 - PresentFort Washington, Pa, Us• Led business operations for PE owned Managed Services company driving accelerated growth both organically and through acquisitions focusing on service delivery, customer success, and product management.• Implemented a digital platform to re-platform core operating business systems, driving growth through scalability and efficiency. -
FounderLaunchgtm Jun 2021 - Present- Launch GTM is changing the way Technology Companies build, engage and grow their channel ecosystem. By leveraging a guided journey, we streamline activities, tasks and processes that make up a channel ecosystem, we help the modern tech company operate faster and be more scalable than ever before. As the partner ecosystem company, Launch GTM provides a service model that defines, structures and automates the flow of work, removing email and spreadsheets from the process to streamline the scale and effectiveness of a channel reseller program. -
Consultant - Executive Vice President (Services)Acp Creativit Feb 2021 - Aug 2021Chicago, Illinois, Us• Collaborated with executive leadership to develop a 3-year strategy and budget, gaining board approval for investing in practices and operational improvements.• Restructured financial business model to support services business profitability and talent assessment.• Collaborated with sales and marketing to build an ACP value proposition aligning with services investment. -
Senior Vice PresidentLogicalisus Sep 2013 - Oct 2020Troy, Michigan, UsResponsible for overall services strategy and go-to-market including operations of delivery and IT. Strategyo Collaborated with executive leadership to develop annual strategy and budget, including presentation to boardo Implemented solution development process to ensure new offerings were developed with a business plan supported by sales, finance, and operationso Architected Logicalis “transformative solution portfolio,” focusing on digital practices such as cloud, security, and IOT/analytics o Developed and integrated a consulting practice to support “digital” practicesServiceso Implemented Enterprise Management Office to facilitate overall customer experience and solutions and services sold to clients (inclusive of Customer Success team supported by account governance)o Established customer satisfaction program and have achieved an NPS of 55+ over last 2 yearso Grew services revenue from $60M to $100M from 2015-2020 (67%) with a balanced portfolio including consulting, professional services, and managed/cloud serviceso Implemented operational controls for support services, including capacity/resource planning, annual budgeting process, and cost containment modelsOperationso Digitized core business operations with a business process optimization and automation, integrating Salesforce, Oracle “Big Machines”- CPQ, Changepoint- PSA, and ServiceNowo Created financial model to support tracking revenue by customer and service type, allowing creation of a taxonomy to manage practice investments and ROI -
Vice President Cloud ServicesLogicalisus Mar 2010 - Aug 2013Troy, Michigan, UsDeveloped Logicalis Cloud Services strategy, including a $5M investment of multi-data center shared infrastructure service to support the growth of Managed Services. Branded as the Logicalis Enterprise Cloud, key offerings included multi-tenant infrastructure services, hosted private cloud, DRaaS, and Cloud Backup Services. Key verticals included tier 2/3 ISVs, & Healthcare providers. Logicalis invested in the shared infrastructure and used agile development to automate and integrate operating models with these ISVs. o Developed branding and offering structure of managed cloud serviceso Created a scalable pricing model to support core cloud offeringso Collaborated with service delivery and pre-sales engineers to ensure training and enablement for supporting cloud businesso Invested in joint business development with core partners like Cisco, Netapp, and VMware to accelerate routes to markets and product pull through saleso Expanded professional services, offering around cloud transformation and IT infrastructure strategy to support practice initiatives and fulfill client demand -
Business Development ManagerLogicalisus Mar 2009 - Feb 2010Troy, Michigan, UsConsulting Sales Specialist focused on developing transformative business solutions, leveraging next generation technology and Logicalis services. -
Director Of SalesLogicalisus Jan 2007 - Feb 2009Troy, Michigan, UsManaged Wisconsin and Minnesota sales offices. Achieved 125+% of annual targets in 2008 and 2009 and consistently achieved annual targets. Other responsibilities included:o Built / managed territory development plans with individual sales repso Developed key relationships in customer accountso Cultivated partnerships pro-actively with local OEM sales teams to drive joint execution plans -
Segment Manager - Ibm Power BusinessIbm 2002 - 2006Armonk, New York, Ny, UsSales responsibility for IBM iSeries Server Consolidation solutions, including Domino, Windows, AIX, and Linux. Designed and executed specific sales tactics focused around solution selling with the iSeries. Leveraged cross-organization teams to build sales initiatives, including the “Start Simple Grow Fast” reason of call. Helped build and deliver strategic solution sales training to both IBM and partners sale reps. -
Solution Architect ConsultantIbm 1997 - 2002Armonk, New York, Ny, UsLed technical resource to assist customers in planning for and performing the transition to Domino for iSeries. These solutions focused on increasing the reliability, performance, and manageability of their collaborative infrastructures while decreasing long-term administration costs. In this role, developed and delivered marketing materials and presentations.
Mike Martin Skills
Mike Martin Education Details
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University Of Wisconsin-La Crosse
Frequently Asked Questions about Mike Martin
What company does Mike Martin work for?
Mike Martin works for It Solutions
What is Mike Martin's role at the current company?
Mike Martin's current role is Chief Operations Officer.
What is Mike Martin's email address?
Mike Martin's email address is mi****@****lis.com
What is Mike Martin's direct phone number?
Mike Martin's direct phone number is +192033*****
What schools did Mike Martin attend?
Mike Martin attended University Of Wisconsin-La Crosse.
What are some of Mike Martin's interests?
Mike Martin has interest in New Technology, College Sports, Wisconsin Baders, Green Bay Packers, Hiking, Golf, Movies.
What skills is Mike Martin known for?
Mike Martin has skills like Cloud Computing, Solution Selling, Managed Services, Professional Services, Saas, Data Center, Enterprise Software, Storage, Pre Sales, Sales, Channel Partners, It Service Management.
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