Mike Martin Email & Phone Number

De Pere, Wi, Us

Fort Washington, Pa, Us

• Led business operations for PE owned Managed Services company driving accelerated growth both organically and through acquisitions focusing on service delivery, customer success, and product management.• Implemented a digital platform to re-platform core operating business systems, driving growth through scalability and efficiency.

- Launch GTM is changing the way Technology Companies build, engage and grow their channel ecosystem. By leveraging a guided journey, we streamline activities, tasks and processes that make up a channel ecosystem, we help the modern tech company operate faster and be more scalable than ever before. As the partner ecosystem company, Launch GTM provides a service model that defines, structures and automates the flow of work, removing email and spreadsheets from the process to streamline the scale and effectiveness of a channel reseller program.

Chicago, Illinois, Us

• Collaborated with executive leadership to develop a 3-year strategy and budget, gaining board approval for investing in practices and operational improvements.• Restructured financial business model to support services business profitability and talent assessment.• Collaborated with sales and marketing to build an ACP value proposition aligning with services investment.

Troy, Michigan, Us

Responsible for overall services strategy and go-to-market including operations of delivery and IT. Strategyo Collaborated with executive leadership to develop annual strategy and budget, including presentation to boardo Implemented solution development process to ensure new offerings were developed with a business plan supported by sales, finance, and operationso Architected Logicalis “transformative solution portfolio,” focusing on digital practices such as cloud, security, and IOT/analytics o Developed and integrated a consulting practice to support “digital” practicesServiceso Implemented Enterprise Management Office to facilitate overall customer experience and solutions and services sold to clients (inclusive of Customer Success team supported by account governance)o Established customer satisfaction program and have achieved an NPS of 55+ over last 2 yearso Grew services revenue from $60M to $100M from 2015-2020 (67%) with a balanced portfolio including consulting, professional services, and managed/cloud serviceso Implemented operational controls for support services, including capacity/resource planning, annual budgeting process, and cost containment modelsOperationso Digitized core business operations with a business process optimization and automation, integrating Salesforce, Oracle “Big Machines”- CPQ, Changepoint- PSA, and ServiceNowo Created financial model to support tracking revenue by customer and service type, allowing creation of a taxonomy to manage practice investments and ROI

Troy, Michigan, Us

Developed Logicalis Cloud Services strategy, including a $5M investment of multi-data center shared infrastructure service to support the growth of Managed Services. Branded as the Logicalis Enterprise Cloud, key offerings included multi-tenant infrastructure services, hosted private cloud, DRaaS, and Cloud Backup Services. Key verticals included tier 2/3 ISVs, & Healthcare providers. Logicalis invested in the shared infrastructure and used agile development to automate and integrate operating models with these ISVs. o Developed branding and offering structure of managed cloud serviceso Created a scalable pricing model to support core cloud offeringso Collaborated with service delivery and pre-sales engineers to ensure training and enablement for supporting cloud businesso Invested in joint business development with core partners like Cisco, Netapp, and VMware to accelerate routes to markets and product pull through saleso Expanded professional services, offering around cloud transformation and IT infrastructure strategy to support practice initiatives and fulfill client demand

Troy, Michigan, Us

Consulting Sales Specialist focused on developing transformative business solutions, leveraging next generation technology and Logicalis services.

Troy, Michigan, Us

Managed Wisconsin and Minnesota sales offices. Achieved 125+% of annual targets in 2008 and 2009 and consistently achieved annual targets. Other responsibilities included:o Built / managed territory development plans with individual sales repso Developed key relationships in customer accountso Cultivated partnerships pro-actively with local OEM sales teams to drive joint execution plans

Armonk, New York, Ny, Us

Sales responsibility for IBM iSeries Server Consolidation solutions, including Domino, Windows, AIX, and Linux. Designed and executed specific sales tactics focused around solution selling with the iSeries. Leveraged cross-organization teams to build sales initiatives, including the “Start Simple Grow Fast” reason of call. Helped build and deliver strategic solution sales training to both IBM and partners sale reps.

Armonk, New York, Ny, Us

Led technical resource to assist customers in planning for and performing the transition to Domino for iSeries. These solutions focused on increasing the reliability, performance, and manageability of their collaborative infrastructures while decreasing long-term administration costs. In this role, developed and delivered marketing materials and presentations.