Mike Maryanski Email & Phone Number

Findlay, Ohio, Us

End User ComputingDigital Employee Experience

Baltimore, Maryland, Us

• Responsible for user-facing IT services including Service Desk, Desktop Support, Executive Support, End User Computing, Mobile Device Management, Software Delivery, Vulnerability Management, License Administration, and IT Procurement• Lead diverse global team of 120+ engineers, service management, and support personnel • Manage $10M annual budget for end user equipment, software licensing, and managed services contracts • Engage with executive leadership to align IT strategies with business objectives to recommend technology investments • Led Endpoint Transformation project to migrate 10,000+ devices and reduce license costs by $500K/year • Introduced new client endpoint capabilities to boost productivity and improve security posture • Developed and upheld service delivery standards through SLAs and KPIs to ensure quality IT support • Achieved 90% reduction in monthly security vulnerabilities across all client endpoints • Raised Service Desk first call resolution 28% by emphasizing knowledge management and training

Bristol, Ct, Us

• Managed team of 50+ responsible for engineering, operations and support in corporate & broadcast environments• Managed an annual IT budget exceeding $9.7M/year• Provided lifecycle management for IT systems/services in broadcast, digital and print media environments• Innovated build automation services supporting 21,000+ client and server assets• Commissioned all IT systems and services required for Digital Center 2 (ESPN's next generation broadcast facility)• Led transition of user-facing ESPN IT services to Walt Disney IT, achieving $5M savings over three years• Participant in the yearly ESPN Mentorship program as a mentor

Bristol, Ct, Us

• Engaged with key stakeholders for continuity and timely delivery of IT services for mission-critical environments• Oversaw client/server estate for corporate and broadcast environments• Managed team of 45 and maintained $7.5M annual budget• Developed business case and led broadcast client computing migration project to save $600K/year• Orchestrated 24x7 IT infrastructure support for the 2014 Men's Soccer World Cup in South Africa.

Bristol, Ct, Us

• Orchestrated 24x7 Tier 1-2 corporate and broadcast support services for the IT infrastructure• Managed team of 30+ engineers and support personnel and maintained a $4.6M annual budget• Planned and supported IT infrastructure for 100+ remote events per year (Super Bowl, World Series, NBA Finals)• Managed and supported remote event on-air graphics hardware kits for 3,500+ live games per year• Drove major improvements to first call resolution and incident response, raising CSAT to 92% without increasing costs

Bristol, Ct, Us

Bristol, Ct, Us