• Increased customer satisfaction by making the parts Dept more efficient• Responsible for taking orders by phone, fax, email• Responsible for ordering parts from 20+ different vendors• Responsible for creating/processing purchase orders• Responsible for processing customer returns/ returning items to vendors for credit• Responsible for placing stock orders and inventory control

Increased customer satisfaction by making the parts Dept more efficientGreatly lowered returns by customers by getting them the correct parts the first timeResponsible for taking orders by phone, fax, emailResponsible for ordering parts from 30+ different vendorsResponsible for creating/processing purchase ordersResponsible for processing customer returns/ returning items to vendors for creditResponsible for placing stock orders and inventory controlAlso filled in… Show more Increased customer satisfaction by making the parts Dept more efficientGreatly lowered returns by customers by getting them the correct parts the first timeResponsible for taking orders by phone, fax, emailResponsible for ordering parts from 30+ different vendorsResponsible for creating/processing purchase ordersResponsible for processing customer returns/ returning items to vendors for creditResponsible for placing stock orders and inventory controlAlso filled in when needed in sales and assisted in selling of mowers, saws, trimmers, etc Show less

Responsible for all billingResponsible for receipting of ordersResponsible for warranty tracking

Responsible for large portion of wholesale businessPlaced daily special orders for customersResponsible for all warranty parts called back or disposalMaintained parts room/ performed inventory checksCompleted all 2007/2008 FIVE STAR trainingBecame efficient at using STARPARTS and REYNOLDS dealer interface

Responsible for specifying parts for retail/wholesale customersResponsible for all warranty parts called back or disposalBecame efficient at using ADP interface and GM parts system