Mike Mccarty Email & Phone Number

Omaha, NE, US

Omaha, Nebraska, United States

• Advocated for SAP based solutions to streamline business operations and enhance customer relations.
• Conduct manual and digital outreach efforts to promote SAP products and services.
• Provide educational support ahead of/post events to increase awareness and adoption of SAP solutions.

Omaha, Nebraska, United States

Prrovider of Information and Communication Technology infrastructure solutions (ICT).

Omaha, Nebraska, United States

THE experts at fixing and improving broken lead to sales funnels.

Sacramento, California

Generate leads for contracted clients via telemarking, email communications, and online research. Speak to Executive level and C-Suite employees on a day to day basis in an attempt to introduce a product or service.Create scripting used by myself as well as other agents.Assist with training of new agents on campaign specifics.

Omaha, Nebraska, United States

By integrating our AI with your existing ITSM platform, we deliver measurable performance enhancementsSwish.ai is trusted by Global 2000 companies, including names like Allianz, Nestle, Philip Morris, and notably, Intel.

Omaha, Nebraska, United States

Consulting firm that simplifies the use of artificial intelligence in business, empowering you to transform your data into actionable insights.

Roseville, California

First line of technical support for all GAP branded stores. Responsible for supporting/troubleshooting/diagnosing all hardware, software, and procedural issues.Ensured employees were able to successfully perform all store opening and closing procedures.Supported deployment and installation of new hardware and software.

Elkhorn, NE

Developed both Instructor led and eLearning educational content pertaining to ACI products and internal processes. Also responsible for coordinating completion of project deliverables by the complete UX (User Experience) team consisting of three separate ACI Divisions; Learning Services (LS), Information Development (ID), and User Experience Design (UXD).

Bellevue, NE

Responsible for the setup and ongoing management of assigned accounts throughout the duration of the account's contract based on client specifications and requirements. Prepared reports for clients and upper management regarding status of project(s) on a weekly/monthly/quarterly basis. Responsible for biweekly staff training to cover new account contracts.

Bellevue, NE

Duties included answering incoming customer calls related to desktop, network, and server support issues. Obtained extensive experience troubleshooting Microsoft operating systems as well as Microsoft Office applications. Performed daily tape rotations for our DataCenter customers (5C clearance required).

Bellevue, NE

Duties included taking incoming calls, obtaining information related to the customer issue, then dispatching it to the appropriate service provider(s). Worked in unison with account Project Managers tending to their urgent issues/tasks on a daily basis.

Omaha, NE

Duties included answering incoming customer's E-mail, both credit card and retail account related, as well as assisting customers via telephone with their online banking needs and/or questions.

Omaha, NE

Authorization duties included blocking down lost or stolen credit cards, processing emergency card requests through Visa and MasterCard, answering customer inquiries pertaining to their lost or stolen credit card, as well as working with our activity alert department relaying critical information related to their investigations.Credit Card Customer Service.

Business Administration

Journalism