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Senior global customer success and relationship manager. Self-motivated, results-driven revenue generator with 20+ years of expertise in the asset management/alternative investment financial technology sector helping firms with digital transformation. Process oriented, with proven ability to manage global teams, accounts, and support personnel. Expert ability to source new opportunities within existing accounts, resulting in revenue growth, and expanded product footprint. Experience negotiating with C-level executives and with transitioning thru various international business mergers & acquisitions. A leader by example, whose work rate, professionalism, and teamwork enhances the productivity of coworkers.
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Independent ConsultantSelf EmployedBoston, Ma, Us -
Police OfficerTown Of East Brookfield Oct 2022 - Present -
Client Management/Customer SuccessCharles River Development Sep 2018 - PresentCRD enables efficient investing across all asset classes in the financial technology industry. Investment firms in more than 30 countries use CRD to manage more than $30T in assets in the investment industry. CRD supports more than 30,000 professionals worldwide. The Software as a Service-based solution (SaaS) automates and simplifies investment management on a single platform.• Manage book of diverse CRD client relationships with responsibility for client satisfaction, retention, product adoption & support. • Manage and mentor diverse teams of technical account managers, global production support, product, engineering, and professional services during complex client projects.• Work consultatively with large, institutional customers to solve challenges presented by inefficient workflows of investment systems to simplify their process.• Engage cross functional internal teams to support the delivery of technical solutions to customers, while supporting client's strategic business goals.• Work with internal teams to drive a variety of internal initiatives to streamline, scale and improve the performance of teams.• Contribute to several initiatives supporting Charles River’s deployment of cloud native technology, while helping to define the tools, services and support models customers expect from a next-generation platform. -
Police OfficerTown Of Billerica Jun 2018 - Jul 2022 -
Director, Global Account ManagementUllink Sep 2014 - Sep 2018Itiviti(former Ullink/NYSE/NYFIX) empowers global financial markets by providing innovative, on-demand, modular-trading solutions that connect the capital markets community. Clients include asset managers, brokerage firms, hedge funds, etc. • Company leader in portfolio and AUM, covering top accounts ranging from $400B-$2T.• Managed multiple buyside accounts with ACV between 450k-625k and brokerage firms between $600k - $1.9M• Managed 24x6 daily coverage of 200+ global buy-side institutional clients and 700+ brokerage clients• Managed asset firm/brokerage teams to implement financial technology across various vendor systems i.e. Blackrock Aladdin, Charles River, Eze Castle, Enfusion, Fidessa, SS&C Tradeware, Bloomberg, Indata, and Latent Zero -
Manager, Account ManagementNyse Euronext Nov 2009 - Aug 2014NYSE Euronext, Inc. was a Euro-American multinational financial services corporation that operated multiple securities exchanges, including the New York Stock Exchange, Euronext and NYSE Arca. NYSE merged with Archipelago Holdings, forming NYSE Group, Inc. NYSE Group, Inc. merged with Euronext N.V. to form the first global equities exchange. The components were then part of IntercontinentalExchange, although it has now spun off Euronext.• Responsible for daily contact with brokers, institutional traders, and technology managers for ensuring product integrity and relationship building (company leader in client satisfaction)• Key member of management team that grew sales to $24M annually and client base 300% in three years during division’s infancy. Current annual revenues of $50M• Managed and ran various reports for use of sales and billing thru company CRM, Salesforce.com• Analyzed FIX protocol trade report data by use of LINIX/UNIX commands and SQL queries• Worked with telecom providers, i.e. BT Radianz, Abacus, Amazon, and Microsoft on client hardware installations -
Svp Account ManagementNyfix Jan 2004 - Dec 2009 -
Network Account ManagerItg Apr 2004 - Dec 2004ITG is a global financial technology company that helps leading brokers and asset managers improve returns for investors around the world. ITG empowers their traders to reduce the end-to-end cost of implementing investments.• Managed 30 institutional clients and 80 brokers for ensuring software integrity • Sold functionality of ITG Macgregor products (MFTP & XIP) and services (MFN) with potential/existing clients -
Trading Systems AdminisratorPioneer Investments Jul 2000 - Mar 2004Amundi is Europe’s largest asset manager by assets under management. After its integration with Pioneer Investments, it now manages more than $1.6T of assets globally.• Primary contact for traders, portfolio managers, and analysts for all issues through the Charles River (CRD) trading system• Key member of a 5-person cross-functional team to integrate portfolio management application with trading system -
Compliance AssociatePutnam Investments Jun 1998 - Jun 2000Putnam provides global investment services across a range of equity, fixed income, and alternative strategies. • Circulated investment management contracts and guidelines to appropriate departments for review• Monitored trading, foreign holdings, and restricted securities
Mike Mcgrane Skills
Mike Mcgrane Education Details
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The Knowledge AcademyProject Management -
High School Diploma
Frequently Asked Questions about Mike Mcgrane
What company does Mike Mcgrane work for?
Mike Mcgrane works for Self Employed
What is Mike Mcgrane's role at the current company?
Mike Mcgrane's current role is Independent Consultant.
What is Mike Mcgrane's email address?
Mike Mcgrane's email address is mc****@****ail.com
What is Mike Mcgrane's direct phone number?
Mike Mcgrane's direct phone number is +164652*****
What schools did Mike Mcgrane attend?
Mike Mcgrane attended The Knowledge Academy, Suffolk University - Sawyer School Of Management, University Of Massachusetts, Amherst, St. John's Prep.
What are some of Mike Mcgrane's interests?
Mike Mcgrane has interest in Mangement Training, Investing, Financial Technology, Strategic Planning, Organizational Development.
What skills is Mike Mcgrane known for?
Mike Mcgrane has skills like Trading Systems, Electronic Trading, Trading, Order Management, Equities, Market Data, Strategy, Options, Bloomberg, Capital Markets, Financial Markets, Account Management.
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Mike McGrane
Bulverde, Tx -
1gmail.com
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3yahoo.com, imsdm.com, bellsouth.net
7 +160855XXXXX
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Michael McGrane
Deerfield, Il6yahoo.com, gmail.com, excite.com, usg.com, skadden.com, cfindustries.com4 +177383XXXXX
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